Is there any financial recourse for British Airways' lack of compassion?

Westin

I think we are of the same thinking.  Refusal to carry a passenger and/or ban follows a valid reason, e.g disruptive passenger, safety concerns.

CKhalvashi

Westin said:

I think we are of the same thinking.  Refusal to carry a passenger and/or ban follows a valid reason, e.g disruptive passenger, safety concerns.

We are exactly! Sorry, I misread your post.

I thought you'd mentioned something along the lines of OP's son not knowing about the ban/the reason, probably an indication it's not a good idea to post when tired

NoodleDoodleMan

Agreed in principle - without the airline's side of the incident it's hard to speculate on the absolute rights and wrongs of this sad story.

The OP did say there was no prior warning - however one may have been given but not received.

Safety considerations override all other issues.