We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Warm home discount not applied to e-on account
Hi,
I surfed Google thoroughly before posting this question on MSE.
I'm on UC and got a letter that I qualify for 'Warm Home Discount' but I need to apply by 28th of Feb. I did call their helpline in beginning of Feb and was told, it has been sorted and £150 will be applied to my e-on(energy supplier) account. It never happened.
I was constantly calling to both 'Warm Home Discount' helpline and e-on but to no avail. Now 'Warm Home Discount' helpline is closed and e-on is saying they never get any credit to apply to my account (more precisely they told me today that credit is automatically applied and nothing to do with e-on).
Can someone guide me on what to do next?
I surfed Google thoroughly before posting this question on MSE.
I'm on UC and got a letter that I qualify for 'Warm Home Discount' but I need to apply by 28th of Feb. I did call their helpline in beginning of Feb and was told, it has been sorted and £150 will be applied to my e-on(energy supplier) account. It never happened.
I was constantly calling to both 'Warm Home Discount' helpline and e-on but to no avail. Now 'Warm Home Discount' helpline is closed and e-on is saying they never get any credit to apply to my account (more precisely they told me today that credit is automatically applied and nothing to do with e-on).
Can someone guide me on what to do next?
0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.4K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.3K Work, Benefits & Business
- 604K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards