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Process to open a Natwest current account?

I requested an account via the website. Was asked to verify ID and submit other docs. It's now been complete for several days, but no email or further comms received. 

Am I supposed to receive the bank details by post now (as well as a debit card)?

Comments

  • Rob5342
    Rob5342 Posts: 2,401 Forumite
    1,000 Posts Third Anniversary Name Dropper
    I got an email to say it was open and the debit card arrived in the post a few days later. It told me my account number and sort code when I signed up, but I didn't make a note of it as I assumed they would confirm it in an email or letter, however they didn't. I used the chat on their website to ask for the account details and then registered for online bankimg

    It's a pretty poor process, especially compared to modern banks like Starling where it's all done smoothly in the app.
  • sebtomato
    sebtomato Posts: 1,119 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Rob5342 said:
    I got an email to say it was open and the debit card arrived in the post a few days later. 
    Thanks. How long did you have to wait between your ID verification and getting an email saying account was open?
  • Rob5342
    Rob5342 Posts: 2,401 Forumite
    1,000 Posts Third Anniversary Name Dropper
    It was late the next day as far as I remember.
  • Se1Lad
    Se1Lad Posts: 344 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    edited 27 May 2023 at 4:26PM
    I found the account opening straight forward - the account was open within 24 hours.  Only problem I had was it linked to an old NatWest customer number from years ago and they weren’t able to generate a new activation code or unlock online banking.  In the end they had to delete my old online banking account and I had to wait 48 hours and try registering again.  This worked fine and I had full access before the current account switch completed.  I think I will keep this account as I’ll make £96 profit in rewards each year  and the regular saver is decent.
  • PauletteH
    PauletteH Posts: 15 Forumite
    10 Posts
    Se1Lad said:
      I think I will keep this account as I’ll make £96 profit in rewards each month and the regular saver is decent.
    £96 a month sounds great - which Natwest account do I need for that please?
  • Se1Lad
    Se1Lad Posts: 344 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    PauletteH said:
    Se1Lad said:
      I think I will keep this account as I’ll make £96 profit in rewards each month and the regular saver is decent.
    £96 a month sounds great - which Natwest account do I need for that please?
    Typo fixed - £96 per year with the premier rewards account!
  • PauletteH
    PauletteH Posts: 15 Forumite
    10 Posts
    You had me all excited  :'(
  • How you making the £8 a month on it? £96 sounds great if it was the profit. 😂
  • PauletteH
    PauletteH Posts: 15 Forumite
    10 Posts
    How you making the £8 a month on it? £96 sounds great if it was the profit. 😂
    It is the premier rewards account. I don’t qualify for this account
  • Se1Lad
    Se1Lad Posts: 344 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    How you making the £8 a month on it? £96 sounds great if it was the profit. 😂
    It’s 2 x £4.50 for 2 direct debits, plus £1 for logging into the account, less £2 fee = £8 per month
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