Aegon Retirement Choices Interface how to use it?

Pat38493

Is anyone familiar with the interface of ARC?  

The links to the documentation on the UI seems to be broken in the product, which doesn't fill me with confidence.

As far as I can tell they have options

- "Maintain investment strategy" which the short text indicates will set the strategy for all future contributions.

- "Switch into assets" which says that it allows you to move around your existing funds.  However the only options available are the existing fund I am invested in, and cash.  It says that I have 0.25% cash allocation currently which is about £200, but then it is allowing me to put a % against another line called "available cash".  I am guessing that this means that if I wanted to move some of my pot to a different fund, I would need to allocate a % to that "available cash" and wait for them to sell the fund, and then after that I would see an option to buy another fund?  Can anyone confirm this is how it works?

- It also says that for the "maintain investment strategy", this only applies to contributions made via my employer but not to "personal" contributions.  In that case how would any personal contributions be allocated?

- I was also unable to get into some of the options on my Aegon S&S ISA as it says I need to be at a higher gate, but I'm already at the highest gate it will let me select.  I think maybe this is because the ISA only has a limited fund selection and you have to select it in retiready - I will look into this also.