Interactive Investor error in Consolidated Tax Certificate 2022 2023

There is an error in my Consolidated Tax Certificate on Interactive Investor. It is missing any UK interest paid despite saying that it should be included. If you held cash in your account at any point you may have received a small amount of interest on this.  However the certificate they produce for you to present to HMRC has ignored this.   You might like to check yours.

I have reported this but at the moment it does not appear that they have any plans to correct this error and reissue the certificates.

The interest payment can be found in the online transactions log so you can get the figure.

Whether the figure they report  directly to HMRC includes the missing UK interest or not I don't know.


Comments

  • Doctor_Who
    Doctor_Who Posts: 917 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    My tax certificate is also missing the interest figure, but given it was only £0.57 for 2022/23 I'm not overly concerned.
    'Compound interest is the eighth wonder of the world. He who understands it, earns it; he who doesn’t, pays it' - Albert Einstein.
  • TheGreenFrog
    TheGreenFrog Posts: 326 Forumite
    100 Posts Second Anniversary Name Dropper
    This is I think an example (and there are others) of the ii systems having oversights/bugs. When I received the certificate I messaged ii to ask about the interest and their response was:  "I can confirm that interest paid is not currently on our Consolidated Tax Certificates, and we do not produce a separate document for this."
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