Premium Bond/National Savings Certificate Help

masonsmum

I am looking for some advice regarding premium bonds.  My Aunt has found a premium bond/national savings certificate that her gran bought for her in 1988. 

She asked me if I was able to help her cash it in, I tried to do it online but got the message that the Holder Number & Certificate Number could not be found and I had to write to them.  We wrote them a letter providing copies of the savings certificate and holders number. 

NS&I sent a letter yesterday stating:

"Using the information you have supplied I was unable to trace any Premium Bond in your name"

The value of your account at the close of business on 4 May 2023 is shown below:

Maturity Date: 15 January 1993
Total Amount: £215.82

Is there any expiry date on these as my aunt seemed to think she should have a lot more than £215.  Also why does it say they cant find anything in the name but give a maturity date and amount.

Thanks in advance for any advice. 

ForumUser7

masonsmum said:

I am looking for some advice regarding premium bonds.  My Aunt has found a premium bond/national savings certificate that her gran bought for her in 1988. 

She asked me if I was able to help her cash it in, I tried to do it online but got the message that the Holder Number & Certificate Number could not be found and I had to write to them.  We wrote them a letter providing copies of the savings certificate and holders number. 

NS&I sent a letter yesterday stating:

"Using the information you have supplied I was unable to trace any Premium Bond in your name"

The value of your account at the close of business on 4 May 2023 is shown below:

Maturity Date: 15 January 1993
Total Amount: £215.82

Is there any expiry date on these as my aunt seemed to think she should have a lot more than £215.  Also why does it say they cant find anything in the name but give a maturity date and amount.

Thanks in advance for any advice. 

Was it a premium bond certificate, or some kind of NS&I fixed rate bond equivalent type certificate? The latter would 'expire' (mature), but the former would not. Is the date on the certificate 15 January 1988, if so this would be 5 years before the maturity date. So it could've perhaps been a 5 year Fixed Rate Savings Bond.

I ask only because you've stated it is a 'premium bond/national savings certificate' rather than just 'premium bond certificate'

"Also why does it say they cant find anything in the name but give a maturity date and amount."

They have said they cannot find any premium bond, so I wonder if they are reporting a different product is held instead, such as a fixed rate bond.

I may be wrong through, so hopefully someone with a deeper understanding of NS&Is historical product offering joins this thread.

IanManc

masonsmum said:

I am looking for some advice regarding premium bonds.  My Aunt has found a premium bond/national savings certificate that her gran bought for her in 1988. 

She asked me if I was able to help her cash it in, I tried to do it online but got the message that the Holder Number & Certificate Number could not be found and I had to write to them.  We wrote them a letter providing copies of the savings certificate and holders number. 

NS&I sent a letter yesterday stating:

"Using the information you have supplied I was unable to trace any Premium Bond in your name"

The value of your account at the close of business on 4 May 2023 is shown below:

Maturity Date: 15 January 1993
Total Amount: £215.82

Is there any expiry date on these as my aunt seemed to think she should have a lot more than £215.  Also why does it say they cant find anything in the name but give a maturity date and amount.

Thanks in advance for any advice. 

Premium Bonds and Savings Certificates are two different products.

The letter is saying that they can't trace any Premium Bonds but they have found a Savings Certificate which matured in January 1993, and they have told you its value.