British Gas fixed tariff

meat_n2_reg

Hello
I am currently half way through a 2 year fixed British Gas tariff which has a £100 exit fee per fuel
Brilliant gas now have a cheaper 1 year fix tariff , can I swap to this tariff without paying exit fees as it's with same company, or will I still have to pay exit fees ?
Thanks 

bristolleedsfan

meat_n2_reg said:

Hello
I am currently half way through a 2 year fixed British Gas tariff which has a £100 exit fee per fuel
Brilliant gas now have a cheaper 1 year fix tariff , can I swap to this tariff without paying exit fees as it's with same company, or will I still have to pay exit fees ?
Thanks 

British Gas exit fees usually do not apply if change tariff, at very least you might be able to change to SVR and then do what ever you want, best to check your T+C.

[Deleted User]

From the BG website:

Personally, I would still get confirmation in writing.

macman

Check the T & C's for your tariff. Supplier exit, or tariff exit?

CRISPIANNE3

I am on a fix until July 31 2023. I went online to transfer from the fix to the standard var Tarif. However according to their online chat service I would be charged the exit fee of £75.00. I explained I was not leaving BG just transferring to another Tarif and even quoted the following and they assured me this was incorrect. 

"It's quick and easy to change tariffs online if you're already with us. Simply access your account online, go to 'tariff switch' and pick your new tariff. It'll take us 24 hours to switch you over and you won't have to pay any exit fees"

I then spoke to someone on the phone and advised I would not be charged the exit fee. 

If the OP decides to change do it by phoning as the chat service does not give the correction information. 

Mstty

CRISPIANNE3 said:

I am on a fix until July 31 2023. I went online to transfer from the fix to the standard var Tarif. However according to their online chat service I would be charged the exit fee of £75.00. I explained I was not leaving BG just transferring to another Tarif and even quoted the following and they assured me this was incorrect. 

"It's quick and easy to change tariffs online if you're already with us. Simply access your account online, go to 'tariff switch' and pick your new tariff. It'll take us 24 hours to switch you over and you won't have to pay any exit fees"

I then spoke to someone on the phone and advised I would not be charged the exit fee. 

If the OP decides to change do it by phoning as the chat service does not give the correction information. 

Good advice👍

CRISPIANNE3

Just checked my account and BG saying they are bringing out new fixed rates soon.

meat_n2_reg

Thanks for the replies will try phoning rather than using chat 
I no longer have any Fix rates showing as available  so that did not last long !
Will keep checking 

brewerdave

Just coming to the end of my BG electricity fix - the email I received , said that I will be transferred to SVR - No mention of any new fixes.

CRISPIANNE3

brewerdave said:

Just coming to the end of my BG electricity fix - the email I received , said that I will be transferred to SVR - No mention of any new fixes.

A couple of fixes with BG did appear before the OFGEM announcement but then disappeared. However they are now saying fix rate will be coming back shortly.