Bank not letting me spend my own money

[Deleted User]

pridehappy said:

Sounds like they are being overprotective, although it's a common issue with banks these days so don't think it's just you.

I'd probably just contact the bank to cancel the payment, then switch. I've processed thousands with Nationwide and as long as you call them to confirm it's you and pass security, they'll allow the transfer to go ahead. Never had any issues with Virgin Money either, although Lloyds Bank and Santander are a little temperamental. 

Funnily enough, I'm having a similar issue with NS&I at the moment.

I've had this issue with Nationwide & I'm not a little old lady.

I eventually had to pop into a branch and pick up a counter cheque to move things along.

Yes, there are vulnerable people (who should have a marker on their account) but many 'acquire vulnerability' when they've done something foolish and want someone else to bail them out. It's a tale as old as time which is categorised as 'Moral Hazard' in economics.