Court referral for debit balance HELP

pegolas9

So we have a rather large debit in our energy bill which mainly accrued during civid. 

Last September e.on contacted to state that our balance had been growing and we needed to start paying it off. We had been paying but the mailing wasn’t getting the debit down. We came to an agreement of a set amount for usage plus an additional amount toward the debit. A dd was set up and we paid the first amount upfront. A month later the government added the funding and e.on automatically reduced our dd again to deduct the amount the government were paying. During this time the total amount paid each month was still the same. We were not contacted and this continued u til March when funding stopped. Stupidly given they reduced it I assumed it would go back up when it stopped but it didn’t! The following month they then advised they had reassessed account after the funding ended and we was to now pay a higher amount. This new amount came out in the April and was fine. 

Only a week later I then get a county court letter requesting we pay in full or  a judgment will be put on us. 

I have raised complaints with e.on and they just keep saying it was my job to up the dd which I didn’t so they were in their rights to go to court for the money. How is this okay given they reduced the dd anyway and then when they rose it again we paid it for more than originally agreed. Also they did not contact us to say the old amount that had been agreed with them was no longer sufficient or warn that this could mean going to court. 

I have spoken with CA and they said we needed to dispute part of the claim which is the fees that have been added due to it being reffered. However I have done this and this will still most likely resort in a ccj as we can’t afford to pay upfront. I feel this is u fair given I had contacted them and had kept up with the agreed payment. 

km1500

when and if it goes to court to make sure you attend and put your side of the story

 the judge may well side with you and refuse e.on's request

Petriix

Judges don't look too kindly on action against a debt that's already being repaid under an existing agreement. Make sure you represent yourself with all the evidence. Assuming you never voluntarily reduced the amount you were paying, Eon don't have any real grounds for taking legal action.

Can you give any more details about the debt: how much? Is it still increasing? What's your annual usage? How much are you currently paying? 
When's the court date and what information have you received relating to it? 

wild666

IMO, this is to get you on to a prepayment meters which might, if you have an old analogue meters, mean you will get smart meters that are set too prepayment mode.