SAGA Magazine lifetime subscription - compulsory shift to digital format

Aylesbury_Duck

Jaseur said:

I have been writing to Saga saying they have broken our contract. When I signed up there was no such thing as a digital version. Has a class action been considered

What outcome would you look for?  A return of a tiny percentage of what you paid some time ago, or force them to send you what would almost certainly be an advert-filled pamphlet for the rest of your life?

eskbanker

Jaseur said:

I have been writing to Saga saying they have broken our contract. When I signed up there was no such thing as a digital version. Has a class action been considered

This comes up from time to time on here, but without anyone actually being prepared to do anything about it:

https://forums.moneysavingexpert.com/discussion/comment/80094547/#Comment_80094547

https://www.change.org/p/saga-honour-our-contract-for-monthly-delivery-of-your-magazine attracted about 1,500 signatures, but also doesn't really progress beyond outraged indignation.

Alderbank

Jaseur said:

I have been writing to Saga saying they have broken our contract. When I signed up there was no such thing as a digital version. Has a class action been considered

It wouldn't have been considered for long simply because class actions don't exist in English law.
You might have read about them in American legal thrillers such as those by John Grisham. Because many US states permit punitive damages they can be very profitable for US attorneys.

We do have the possibility of group actions here where a number of affected claimants pool their resources to bring a case, which is not the same. There are legal firms in UK who will bring a group litigation claim for you if you can afford them, such as Enablelaw  

https://www.enablelaw.com/

born_again

I guess if one of the co's that do the likes of diesel claims. Feel there would be enough interest & profit they might take it on. But odds on that are very slim.

eskbanker

born_again said:

I guess if one of the co's that do the likes of diesel claims. Feel there would be enough interest & profit they might take it on. But odds on that are very slim.

Hard to see where any profit would come from this - scenarios like PPI and diesel claims entailed payouts of substantial sums from those deemed liable, from which meaningful commission could be recovered by ambulance-chasers, but there are no significant sums of money involved here, just a point of principle - based on the relatively small subscriptions paid back in the distant past, those affected would probably need to pay at least the same again in order to participate in legal action, so any victory would be pyrrhic....

Olinda99

Aylesbury_Duck said:

Jaseur said:

I have been writing to Saga saying they have broken our contract. When I signed up there was no such thing as a digital version. Has a class action been considered

What outcome would you look for?  A return of a tiny percentage of what you paid some time ago, or force them to send you what would almost certainly be an advert-filled pamphlet for the rest of your life?

since the magazine exists- indeed you can sign up for a subscription for it today and get it sent to you - then what I would want is for them to send me the magazine as promised

GingerTim

born_again said:

Odds on all they would do is end print version. So it's lifetime has come to a end.

Perhaps it is just pining for the fjords?

Aylesbury_Duck

Olinda99 said:

Aylesbury_Duck said:

Jaseur said:

I have been writing to Saga saying they have broken our contract. When I signed up there was no such thing as a digital version. Has a class action been considered

What outcome would you look for?  A return of a tiny percentage of what you paid some time ago, or force them to send you what would almost certainly be an advert-filled pamphlet for the rest of your life?

since the magazine exists- indeed you can sign up for a subscription for it today and get it sent to you - then what I would want is for them to send me the magazine as promised

...and what they'll probably do is water down the magazine for everyone to cover the cost of satisfying their obligation to all those who want to enforce their contract until it becomes an advert-filled pamphlet.  Or they'll go entirely online for everyone so there is no physical magazine to send at all.

I can't see a "win" here, no matter how frustrating it is.

Doc_N

Ergates said:

Mandir33 said:

My lifetime subscription was cancelled in May 2023 and since then no magazines. Senior management (endorsed by the CEO himself) issued deliberately misleading statements to the effect that my subscription had NOT been cancelled (because of the digital option) so I appointed solicitor who, earlier this week, served a writ on Saga for BREACH OF CONTRACT.  I cannot disclose details but can inform you all that if I've eventually successful, the legal system permits victims to sue Saga as a GROUP rather than as individuals.  I've also arranged media coverage.  I'm a 75 year old on Pension Credit in social housing incidentally with no material assets so financially speaking, this initiative comprises a monumental gamble but I believe in justice and realize that you can't make an omelet without breaking eggs. 

You've gambled your future financial stability (which already sounded tenuous at best) over a magazine subscription?

You may be jumping to some conclusions there, without knowledge of all the facts.

Ergates

Doc_N said:

Ergates said:

Mandir33 said:

My lifetime subscription was cancelled in May 2023 and since then no magazines. Senior management (endorsed by the CEO himself) issued deliberately misleading statements to the effect that my subscription had NOT been cancelled (because of the digital option) so I appointed solicitor who, earlier this week, served a writ on Saga for BREACH OF CONTRACT.  I cannot disclose details but can inform you all that if I've eventually successful, the legal system permits victims to sue Saga as a GROUP rather than as individuals.  I've also arranged media coverage.  I'm a 75 year old on Pension Credit in social housing incidentally with no material assets so financially speaking, this initiative comprises a monumental gamble but I believe in justice and realize that you can't make an omelet without breaking eggs. 

You've gambled your future financial stability (which already sounded tenuous at best) over a magazine subscription?

You may be jumping to some conclusions there, without knowledge of all the facts.

No, not really.

" I'm a 75 year old on Pension Credit in social housing incidentally with no material assets so financially speaking, this initiative comprises a monumental gamble"

No jumping necessary.