SAGA Magazine lifetime subscription - compulsory shift to digital format

Mogsie3f2

RefluentBeans said:

Having monthly printed copies was never actually written into your T/C. There has been no proof of that 

They promised that my copy would be delivered to my door. If they want to save on printing and send a CD then let them do so! However I want it to my door!  My computer is nowhere near my door. 

mr_stripey

RefluentBeans said:

I’ve read this for a while. And it keeps popping back up. So here’s a controversial take. 

Actually I dpn't think this is a controversial take - it is the common sense take rather than the hysterical, entitled "I want my magazine for ever" take.

RefluentBeans

Mogsie3f2 said:

RefluentBeans said:

Having monthly printed copies was never actually written into your T/C. There has been no proof of that 

They promised that my copy would be delivered to my door. If they want to save on printing and send a CD then let them do so! However I want it to my door!  My computer is nowhere near my door. 

‘To your door’ is definitely not a concrete legal term, and sounds more colloquial than legalese. I would argue an email is the same as delivering to your door, and think it’s a valid argument to be had. 

RefluentBeans

mr_stripey said:

RefluentBeans said:

I’ve read this for a while. And it keeps popping back up. So here’s a controversial take. 

Actually I dpn't think this is a controversial take - it is the common sense take rather than the hysterical, entitled "I want my magazine for ever" take.

Glad it’s not just me. I just feel this is the typical didn’t actually read the terms and now threatening to sue over what people thought was in the terms. Lifetime products are a nightmare. Especially those that continue to deliver goods over time, with an actual cost. You see it all the time in software which used to have in perpetuity licenses. But easier to get around with sunsetting a version. 

Either way, I feel this is a very vocal minority and clearly Saga aren’t going to back down. I wish them luck if they sue, they’ll be in for an uphill battle. And can’t imagine that they’ll get the specific performance if they win, likely just a sub £100 refund before legal expenses. If they win. 

jon81uk

RefluentBeans said:

mr_stripey said:

RefluentBeans said:

I’ve read this for a while. And it keeps popping back up. So here’s a controversial take. 

Actually I dpn't think this is a controversial take - it is the common sense take rather than the hysterical, entitled "I want my magazine for ever" take.

Glad it’s not just me. I just feel this is the typical didn’t actually read the terms and now threatening to sue over what people thought was in the terms. Lifetime products are a nightmare. Especially those that continue to deliver goods over time, with an actual cost. You see it all the time in software which used to have in perpetuity licenses. But easier to get around with sunsetting a version. 

Either way, I feel this is a very vocal minority and clearly Saga aren’t going to back down. I wish them luck if they sue, they’ll be in for an uphill battle. And can’t imagine that they’ll get the specific performance if they win, likely just a sub £100 refund before legal expenses. If they win. 

I don't think this is a case of people not reading the terms, its Saga not clearly setting the terms. The terms didn't specify the format of the subscription, therefore it is reasonable to expect it to continue in the format available at the time the subscription was taken out.

eskbanker

jon81uk said:

I don't think this is a case of people not reading the terms, its Saga not clearly setting the terms. The terms didn't specify the format of the subscription, therefore it is reasonable to expect it to continue in the format available at the time the subscription was taken out.

I think it's a mixture of people not reading the terms and them not being clearly documented - as I recall there was a vocal poster earlier in the thread who was adamant that they'd expressly been promised a paper copy of the magazine, but when challenged on this was unable to substantiate that claim!

dobbles

The letter from Saga. And don't forget we paid for this membership.

RefluentBeans

dobbles said:

The letter from Saga. And don't forget we paid for this membership.

So this is the same as what’s been previously said - no sign of printed magazines. Just 12 copies a year. Which can be online. Glad to see an original copy, finally. 

dobbles

I think it very unlikely that those who died within a few years of taking out membership and were promised the magazine for life had their estates refunded by Saga; it would have taken the profits it made from these members! (I am not suggesting that they should have had a refund; they took a risk, and so did Saga. Saga should honour its promise).

(Those people who have made comments about the meaning of 'lifetime', my two letters did not mention this word! They mentioned receiving a copy for life!).

Alderbank

RefluentBeans said:

dobbles said:

The letter from Saga. And don't forget we paid for this membership.

So this is the same as what’s been previously said - no sign of printed magazines. Just 12 copies a year. Which can be online. Glad to see an original copy, finally. 

An excellent find by dobbles!

Although the magazine content would have been prepared digitally using QuarkXPress (as were >90% of magazines at that time) the cost of burning a digital copy onto CD-ROM would in those days have been much more than printed paper.
I wonder what the response would have been if dobbles had demanded twelve digital copies a year for life?