new chase cashback rules

RG2015

adindas said:

baser999 said:

When I paid my £500 in there was a note appear saying that I’d now qualify for the following months cashback; I then transferred some of the money back out and left the rest in the saver account which is earning a comparable interest rate any way

Could you please share your experience. Where did you get that message ? Is it in the email, text or in the apps ??

It's in the app at the foot of the home page. It currently has the following for me.

"You're earning monthly cashback and you've qualified for June."

I do find that some of the Chase app information appears in non-intuitive places.

adindas

RG2015 said:

adindas said:

baser999 said:

When I paid my £500 in there was a note appear saying that I’d now qualify for the following months cashback; I then transferred some of the money back out and left the rest in the saver account which is earning a comparable interest rate any way

Could you please share your experience. Where did you get that message ? Is it in the email, text or in the apps ??

It's in the app at the foot of the home page. It currently has the following for me.

"You're earning monthly cashback and you've qualified for June."

I do find that some of the Chase app information appears in non-intuitive places.

Thanks. I can see it now.

baser999

adindas said:

baser999 said:

When I paid my £500 in there was a note appear saying that I’d now qualify for the following months cashback; I then transferred some of the money back out and left the rest in the saver account which is earning a comparable interest rate any way

Could you please share your experience. Where did you get that message ? Is it in the email, text or in the apps ??

It appeared as a note under the Rewards heading at the foot of the current account summary.
Ironically I’ve just checked the app now and it says my ‘1% offer expires on 31 May - qualify for your new offer’ despite the fact I transferred £500 in on 3 May. I’d best contact support just to ensure the offers in place from 1 June 🤔
Update - been on line to support who confirm that my transfer does indeed qualify me for cashback in June 👍

flaneurs_lobster

baser999 said:

adindas said:

baser999 said:

When I paid my £500 in there was a note appear saying that I’d now qualify for the following months cashback; I then transferred some of the money back out and left the rest in the saver account which is earning a comparable interest rate any way

Could you please share your experience. Where did you get that message ? Is it in the email, text or in the apps ??

It appeared as a note under the Rewards heading at the foot of the current account summary.
Ironically I’ve just checked the app now and it says my ‘1% offer expires on 31 May - qualify for your new offer’ despite the fact I transferred £500 in on 3 May. I’d best contact support just to ensure the offers in place from 1 June 🤔

Any chance that 31 May is the expiry date of your original 1 year cashback period from when the account was opened? Seems to be the case for my account (ends mid-June despite £500 pay-in this month). 

baser999

flaneurs_lobster said:

baser999 said:

adindas said:

baser999 said:

When I paid my £500 in there was a note appear saying that I’d now qualify for the following months cashback; I then transferred some of the money back out and left the rest in the saver account which is earning a comparable interest rate any way

Could you please share your experience. Where did you get that message ? Is it in the email, text or in the apps ??

It appeared as a note under the Rewards heading at the foot of the current account summary.
Ironically I’ve just checked the app now and it says my ‘1% offer expires on 31 May - qualify for your new offer’ despite the fact I transferred £500 in on 3 May. I’d best contact support just to ensure the offers in place from 1 June 🤔

Any chance that 31 May is the expiry date of your original 1 year cashback period from when the account was opened? Seems to be the case for my account (ends mid-June despite £500 pay-in this month). 

Have just updated my post - went on line to Chase support who confirm I’m qualified for cashback from 1 June 

TheBanker

Mine seemed to get confused during the switchover from the old to new offer, but it's sorted its self out now.