NS&I Direct Saver withdrawals question

I've opened this account 8 days ago.  Made a series of debit card deposits, all cleared, now trying to make a withdrawal, but it wouldn't let me. It says "available -£1".  Is there some sort of curfew not allowing to withdraw within certain period from opening the account? Some building societies have 14 days curfew, but I couldn't find anything of the kind in NS&I's T&Cs.  Did anyone else experienced this problem with NS&I? 

Comments

  • PloughmansLunch
    PloughmansLunch Posts: 635 Forumite
    500 Posts Second Anniversary Photogenic Name Dropper
    edited 12 May 2023 at 11:36AM
    NS&I debit card payments take ages to clear - Faster Payments usually show after a few hours. Payments I made by card on the 3rd of May are only just accessible today, they weren't yesterday.
  • Band7
    Band7 Posts: 2,285 Forumite
    1,000 Posts Name Dropper
    You can shave off a day if you check around 22:30 the working day before you expect to be able to withdraw. If you withdraw then, you get your money sometime early afternoon the next working day. Quite unsuitable if you are after an instant-ish access account.

    Worth remembering though that they pay a bit of interest on card deposits from the day of deposit, so it's not all bad. 
  • km1500
    km1500 Posts: 2,703 Forumite
    1,000 Posts Second Anniversary Name Dropper
    I always pay into my DS by faster payments from current account
  • Flugelhorn
    Flugelhorn Posts: 7,132 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I've only done faster payments and they get there very quickly - suspect the card makes it slower
  • allegro120
    allegro120 Posts: 1,651 Forumite
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    Thank you for your replies. I only use it for RBS/NW double round ups and to get a fiver from TSB, so faster payments won't be of any use for me.  The interest on this account is too low for me to use it for raison d'être. I'm not desperate for immediate withdrawal, just wanted to test if I can actually withdraw without making phone calls, sending letters and other hassle whatever it might be. I never knew that debit card deposits can take that long to arrive... I guess I'll just have to try again on Monday.
  • Band7
    Band7 Posts: 2,285 Forumite
    1,000 Posts Name Dropper
    Thank you for your replies. I only use it for RBS/NW double round ups and to get a fiver from TSB, so faster payments won't be of any use for me.  The interest on this account is too low for me to use it for raison d'être. I'm not desperate for immediate withdrawal, just wanted to test if I can actually withdraw without making phone calls, sending letters and other hassle whatever it might be. I never knew that debit card deposits can take that long to arrive... I guess I'll just have to try again on Monday.
    If you want faster turnaround times, you have the likes of Revolut where it can be instant. These fast boys are also likely to be a lot less tolerant of the recycling you are doing, so bite your tongue and stick with NS&I.......
  • allegro120
    allegro120 Posts: 1,651 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Band7 said:
    Thank you for your replies. I only use it for RBS/NW double round ups and to get a fiver from TSB, so faster payments won't be of any use for me.  The interest on this account is too low for me to use it for raison d'être. I'm not desperate for immediate withdrawal, just wanted to test if I can actually withdraw without making phone calls, sending letters and other hassle whatever it might be. I never knew that debit card deposits can take that long to arrive... I guess I'll just have to try again on Monday.
    If you want faster turnaround times, you have the likes of Revolut where it can be instant. These fast boys are also likely to be a lot less tolerant of the recycling you are doing, so bite your tongue and stick with NS&I.......
    Yes, I will do.  The speed of withdrawals is not very important in this case.  Similarly with low interest Moneybox and Ecology which I use for DDs, I don't mind once a month or twice per year limitations for small sums involved.
  • ForumUser7
    ForumUser7 Posts: 2,373 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    Band7 said:
    You can shave off a day if you check around 22:30 the working day before you expect to be able to withdraw. If you withdraw then, you get your money sometime early afternoon the next working day. Quite unsuitable if you are after an instant-ish access account.

    Worth remembering though that they pay a bit of interest on card deposits from the day of deposit, so it's not all bad. 
    Genius - thank you! I had a card deposit due to be available for withdrawal tomorrow. I’ve just logged on and have been able to request it today, and it says it should arrive tomorrow :)
    If you want me to definitely see your reply, please tag me @forumuser7 Thank you.

    N.B. (Amended from Forum Rules): You must investigate, and check several times, before you make any decisions or take any action based on any information you glean from any of my content, as nothing I post is advice, rather it is personal opinion and is solely for discussion purposes. I research before my posts, and I never intend to share anything that is misleading, misinforming, or out of date, but don't rely on everything you read. Some of the information changes quickly, is my own opinion or may be incorrect. Verify anything you read before acting on it to protect yourself because you are responsible for any action you consequently make... DYOR, YMMV etc.
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