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eBay: collection person after postage paid
HampshireH
Posts: 5,019 Forumite
Hello
My listing had 2 options postage and collection in person.
Buyer messaged me some questions and said they were very local. I ended the auction early as they met what was originally my buy it now price and I sold to the highest bidder.
However overnight they have paid and included postage costs when we talked about collection/delivery to save them costs.
They literally live 2 mins away from me so have delivery/collection is far better.
How can I change it to collection via eBay after they have paid postage. The only option I can see is to purchase the postage label
My listing had 2 options postage and collection in person.
Buyer messaged me some questions and said they were very local. I ended the auction early as they met what was originally my buy it now price and I sold to the highest bidder.
However overnight they have paid and included postage costs when we talked about collection/delivery to save them costs.
They literally live 2 mins away from me so have delivery/collection is far better.
How can I change it to collection via eBay after they have paid postage. The only option I can see is to purchase the postage label
0
Comments
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EBay's customer service were fantastic this morning. I didn't realise they opened at 8am when I posted this.
They have provided my options and customer is happy to be receiving their item later today and a postage refund.5
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