VW used car warranty

mgfvvc

Bigwheels1111 said:
If they are no help go on Facebook and other sites and review them negatively.

Conversely, as they were helpful, how about a good review. We always moan about poor service from dealers and we should acknowledge when they get it right.

MalMonroe

securitysue said:

I have just heard back from the general manager at the dealership who had been contacted by head office and they agree that i shouldnt be out of pocket so soon after purchasing the car and they have agreed to refund the price of the battery to me, so brucie bonus it just shows you dont know till you ask! thank you everyone for your comments. 

Hi, it's always worth asking, I do agree.

And don't forget that you are covered by the Consumer Rights Act 2015 anyway, in spite of what any company's warranty may or may not say. 

In respect of cars, information in the following links -

https://www.themotorombudsman.org/knowledge-base/what-are-a-consumers-legal-rights-when-buying-a-car

https://www.citizensadvice.org.uk/consumer/buying-or-repairing-a-car/problems-with-a-used-car/

This VW dealer did the right thing.

And that's what they should all do anyway because of the Consumer Rights Act 2015.

Ganga

mgfvvc said:

Bigwheels1111 said:
If they are no help go on Facebook and other sites and review them negatively.

Conversely, as they were helpful, how about a good review. We always moan about poor service from dealers and we should acknowledge when they get it right.

Fully agree with this comment.

Bigwheels1111

mgfvvc said:

Bigwheels1111 said:
If they are no help go on Facebook and other sites and review them negatively.

Conversely, as they were helpful, how about a good review. We always moan about poor service from dealers and we should acknowledge when they get it right.

Very nice to see a dealer do the right thing.
I’m recommending a mechanic I had dealings with this week to all my friends and anyone I know with a Toyota , mates Prius needed a new hybrid battery as at 186k it was giving up.

Toyota wanted £2200 and gave 1 year warranty.
Local Toyota specialist was £1300 pick up or £1400 fitted and gave 3 years warranty, offered by himself. Knowing nothing will go wrong.
Two things that made us feel good about the mechanic.
He let us check the sealed genuine Toyota battery box and open it.
And wanted us to watch it being fitted. Toyota want £900 for fitting going on supply price above.
Offered a service oil & filter, pollen and air filter all genuine Toyota parts for £85.
Mates going back tomorrow at that price.
Anyone in need of this service and can get to Norbury, between Croydon and Streatham message me.
would highly recommend them.