Built in kitchen - consumer rights

GenieBoy

That looks a crap install with no end panel. Although this should have been brought up 5 years ago with the fitters not now.

I hate integrated kitchens, always prefer standalone fridge freezer, dishwasher, washing machine, etc. A lot easier to replace when they fail. 

born_again

MSE bodge alert...

Could you not fit something under the fridge to lift it up?

DullGreyGuy

Looks to me, not that I am an expert, as a bad design however there is always a risk of "the customer is always right". When designing our kitchen overheard the ones next to us insisting they wanted their free standing fridge/freezer boxed in and flush... the designer was explaining to them that their fridge wasn't designed for this so the doors wouldnt be able to open much more than 90 degrees and will damage the neighbouring doors. 

I dont know what conversation your brother had, nor the outcome of the neighbouring buyer's kitchen debate, but it can be at times that customers request things that are unsuitable. which the designer gives in to. Obviously if the buyer insists on a poor design you have no comeback later when you realise the designer was right.

tightauldgit

It doesn't look like a very good job but that ship has sailed 5 years ago. 

If the problem is some screws have come loose and the fridge is now free to move too much isn't the solution just to screw the fridge back onto whatever was holding it before? Is there something stopping you doing this? 

hb1

tightauldgit said:

It doesn't look like a very good job but that ship has sailed 5 years ago. 

If the problem is some screws have come loose and the fridge is now free to move too much isn't the solution just to screw the fridge back onto whatever was holding it before? Is there something stopping you doing this? 

The fridge has dropped by a good 2cm. I don't know what was holding it up or what's caused it to drop so unsure how we'd get it back up and keep it there.  The screws I mentioned have ripped through the plastic strip at the front of the fridge so there are now 2 larger holes where the screws should be.  I can't see it having been held in place by 2 screws all this time?  It's something neither of us are confident at tackling, so we'd prefer to leave it to the experts, so to speak.