Can't get Freeview on

monaymadlol

Hi I was wondering if anyone could help please.(technophobe)

I moved place recently and brought along my Samsung TV from 2015.

Broadband went live today (sadly copper not optic). I plug in aerial cable to the relevant socket.

TV works and smarthub works with autoscan I did (iPlayer etc there) adgrr connecting the broadband.

101 etc and other hd channels showed a blank black page.

I rescanned and now pressing channel 101 just takes me back to 1.

How on earth do I get it to work?

I had to get a coaxial TV aerial connector if that is an issue. The new router is in the hallway (there are master sockets also near the TV and bedroom).

There was no issue accessing Freeview with this TV in my previous place which is not far from here.

I tried to call Freeview but they were closed.

To avoid buying a box, firestick etc, is there anything I can do?

I don't have cable or sky TV.

Thanks 

grumbler

Freeview, including HD, doesn't need internet and a router to work. Only an aerial is needed. Are you sure it's fine? If it worked, why did you need a new connector?

mi-key

Its possible the aerial socket you are plugging into isn't actually connected to the aerial on the roof. 

monaymadlol

grumbler said:

Freeview, including HD, doesn't need internet and a router to work. Only an aerial is needed. Are you sure it's fine? If it worked, why did you need a new connector?

I needed a new connector because my existing one wouldn't go into the aerial socket, male and male or female and female, or whatever, does that make sense?

I thought for Freeview you need internet? The Freeview website I'm sure states that? 

monaymadlol

mi-key said:

Its possible the aerial socket you are plugging into isn't actually connected to the aerial on the roof. 

Would I not then be able to access standard definition terrestrial TV if that was the case?

grumbler

monaymadlol said:

grumbler said:

Freeview, including HD, doesn't need internet and a router to work. Only an aerial is needed. Are you sure it's fine? If it worked, why did you need a new connector?

I needed a new connector because my existing one wouldn't go into the aerial socket, male and male or female and female, or whatever, does that make sense?

I thought for Freeview you need internet? The Freeview website I'm sure states that? 

"Channel availability subject to geographic location and coverage. Aerial upgrade and/or receiver may be required. A minimum broadband speed of 2Mbps is required to watch catch up and on demand services – this will count towards any monthly broadband data allowance." - https://www.freeview.co.uk/

There is Freeview Play that  works through internet, without an aerial.

grumbler

https://www.freeview.co.uk/freeview-channel-checker

monaymadlol

grumbler said:

https://www.freeview.co.uk/freeview-channel-checker

Yes I tried that earlier, I'm not getting the HD channels, 101 etc only SD

grumbler

Is it that you are not getting or the checker says that you cannot get them?

mi-key

monaymadlol said:

grumbler said:

https://www.freeview.co.uk/freeview-channel-checker

Yes I tried that earlier, I'm not getting the HD channels, 101 etc only SD

Ah is your TV a smart one with the freeview built into it? If it is it could be that its not connecting up to your internet service, so may need resetting as the settings will be different than those in your old house. 

monaymadlol

grumbler said:

Is it that you are not getting or the checker says that you cannot get them?

Former - checker says I can get BBC 1,2 etc HD but I can't