The Forum is currently experiencing technical issues which the team are working to resolve. Thank you for your patience.

Credit Club Log In Problem - Cannot Log In With Reset Password

shaneym
shaneym Posts: 175 Forumite
Part of the Furniture 100 Posts Combo Breaker I've been Money Tipped!
edited 4 May 2023 at 2:21PM in Credit file & ratings
Hello, I have tried to do a password reset to log in to my Credit Club account. I get the email link and then reset my password and it says "password reset successful". However, when I then go to log in with the new password it says "your login attempt was not successful, please try again". I have tried resetting it a couple of times now and every time the password I am typing is DEFINITELY correct yet it still says  "your login attempt was not successful, please try again". I have even tried the shortest password possible and it still doesn't work and I am 100% typing it in correctly (checked caps lock etc) it's driving me mad. Anyone else had this problem ? 

Comments

Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350K Banking & Borrowing
  • 252.7K Reduce Debt & Boost Income
  • 453.1K Spending & Discounts
  • 242.9K Work, Benefits & Business
  • 619.8K Mortgages, Homes & Bills
  • 176.4K Life & Family
  • 255.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.