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Driving Licence Assistance 89. every 3 months

djw3352
djw3352 Posts: 2 Newbie
First Post
edited 3 May 2023 at 2:50PM in Consumer rights

I fell foul of this website when applying for a replacement Licence. I realise that this is a service and I inadvertently agreed to pay, not realising that they would continue a subscription at £89 every 3 months. I have no email address or phone number for this 'company'. how can I stop my subscription?

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Comments

  • marcia_
    marcia_ Posts: 2,946 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper

    ring your bank and ask them to stop the payment

  • djw3352
    djw3352 Posts: 2 Newbie
    First Post
    Thanks, Ive already contacted the bank to block further payments but, as i unknowingly entered into a subscription for what is not technically illegal, I will surely owe them the subscription fee untill I can cancell the subscription. I have no email or phone number, just a notation on my bank account for Licence Assistance.
  • marcia_
    marcia_ Posts: 2,946 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
     I wouldn't worry about it. Its a scam tricking you into paying for a service. I cant see them chasing you for it if you can't actually cancel it 
  • user1977
    user1977 Posts: 16,693 Forumite
    10,000 Posts Sixth Anniversary Photogenic Name Dropper
    Assuming it's the same entity, there are details on their website here: 
    https://www.my-guidance.co.uk/pre-checkout
    and their Companies House details are here:
    https://find-and-update.company-information.service.gov.uk/company/12715587
  • Pollycat
    Pollycat Posts: 35,353 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    marcia_ said:
     I wouldn't worry about it. Its a scam tricking you into paying for a service. I cant see them chasing you for it if you can't actually cancel it 
    It's not a scam.

    Even Martin Lewis says it isn't a scam:
    https://www.bbc.co.uk/news/technology-56886957

    "They are not scams, they're shysters," said Martin Lewis, founder of the website Money Saving Expert.

    "They're not stealing your money, they're charging you a fee for something that is completely pointless."

  • marcia_
    marcia_ Posts: 2,946 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    Pollycat said:
    marcia_ said:
     I wouldn't worry about it. Its a scam tricking you into paying for a service. I cant see them chasing you for it if you can't actually cancel it 
    It's not a scam.

    Even Martin Lewis says it isn't a scam:
    https://www.bbc.co.uk/news/technology-56886957

    "They are not scams, they're shysters," said Martin Lewis, founder of the website Money Saving Expert.

    "They're not stealing your money, they're charging you a fee for something that is completely pointless."

     Same difference imao 
  • GrumpyDil
    GrumpyDil Posts: 1,916 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper Combo Breaker
    The only site I can find with a 3 monthly 89.00 is this one
    hxxps://driving-help.co.uk/

    Deliberately set too xx in link as not recommending them but just for details. 

    If it is this site they do have an email address and details of how to end the service under the T's and C's section. I would do that. If is not the correct site I suggest you provide the site address so people can look for you.
  • born_again
    born_again Posts: 18,340 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    djw3352 said:
    Thanks, Ive already contacted the bank to block further payments but, as i unknowingly entered into a subscription for what is not technically illegal, I will surely owe them the subscription fee untill I can cancell the subscription. I have no email or phone number, just a notation on my bank account for Licence Assistance.
    Check your emails around the time this started. Especially JUNK or SPAM folders. Also a lot of these send out newsletters, again Spam & Junk folder will often hide these..

    That is the way to track them down. Or going back through your internet history. If you know when it was & keep it that long.
    Life in the slow lane
  • Pollycat
    Pollycat Posts: 35,353 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    marcia_ said:
    Pollycat said:
    marcia_ said:
     I wouldn't worry about it. Its a scam tricking you into paying for a service. I cant see them chasing you for it if you can't actually cancel it 
    It's not a scam.

    Even Martin Lewis says it isn't a scam:
    https://www.bbc.co.uk/news/technology-56886957

    "They are not scams, they're shysters," said Martin Lewis, founder of the website Money Saving Expert.

    "They're not stealing your money, they're charging you a fee for something that is completely pointless."

     Same difference imao 
    Not in Martin Lewis's opinion though.
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