Re using mobile number for chase account

alrk

My husband and i both had chase accounts. We mainly used his account, and some time ago he managed to transfer the app to my phone, as it was more convenient for me to do the transaction authorisation / move money around etc.

We used the card mainly for its 1% cashback plus overseas usage.

Then i had to replace my phone and now we cant get his account transfered to my phone as my phone wa associated with my previous (now deleted) account. It really isnt convenient the app being on his phone. I suppose we were trying to treat it as a joint account, but now i have deleted my account i dont seem to be able to reuse my phone

any suggestions how we proceed or do we just have to abandon chase and find another way of getting cashback and overseas usage

many thanks

Band7

If this doesn't help, you need to get in touch with Chase

Cisco001

Could you not re-open new account under your name?

alrk

Once YOU as a named individual have closed a chase account you cant reopen one with chase.

somehow the phone is connected to this too, but he was less clear on this