Marks & Spencer wrong magazine price on receipt

A few days ago I bought an Airfryer Magazine at the checkout of local M & S.    When I got home I noticed the magazine was priced at £6.99 on the cover, but I had been charged £7.99.  Took it back and was credited with the overpayment. 

 However once he had finished with my credit the sales assistant continued with his previous work and I saw no effort made to change the magazine price on the system and prevent all issues of the magazine still on sale being overcharged by £1.

So if you do buy magazines at M & S check the price you've been charged.

Comments

  • Be_Happy
    Be_Happy Posts: 1,390
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    Yes but surely there is some way for them to notify a pricing error
  • molerat
    molerat Posts: 31,551
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    Be_Happy said:
    Yes but surely there is some way for them to notify a pricing error
    The reason for refunding you would have been put on the system.  The responsible HO dept will get printouts of incorrect pricings and look into it.

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