EDF Billing

Swipe

This wouldn't even be a question if EDF had just put total amount used before the discounts somewhere on the bill.

missile

pochase said:

What is your new DD that EDF requests?

They usally want you to repay tje debt within 6 months, that is £200. You were using slightly over £1400 electricty, which will not be much less in summer, and lets add £120 gas for summer. so £250 energy cost on top of the repayment.

That is £450 you will have to apy just to catch up by end  of summer, going into winter aagain with zero credit.

Please be advised EDF said >
We've completed a review and calculated your Direct Debit for the year ahead. The review showed there's an outstanding amount of £1,204.19 that is now due. Don't worry, this balance is included in your Direct Debit, so you can pay it back across the year through your monthly payments.

I am not really concerned. I will pay whatever whenever. 

missile

Swipe said:

This wouldn't even be a question if EDF had just put total amount used before the discounts somewhere on the bill.

That would be too simple :-)

[Deleted User]

It would seem that EDF has a policy of refunding all credit balances over £150 at the annual review. Clearly, with a CAP of £2500 and rising, a monthly DD payment of £112 per month was never going to be enough unless the OP was an extremely low energy user. 

EDF’s 6 monthly billing policy hardly helps consumers monitor their consumption and potential debt.

Xbigman

Looking at the dates in the first post that 'six monthly bill' lasted 8 months.


Darren