Lebara deal and auto top-up

Just to inform: the auto-topup feature in the  Lebara 'blagged' defaults to OFF - The webpage is ambiguous and looks like you have to click to turn this feature off!
I could not find a way to switch it back off.
I had to contact support and they did it straight away, however I lost the MoneySavingExpert blag of 49p per month
It's still a lot cheaper than vergin mobile though!
hope this helps
SKA

Comments

  • savergrant
    savergrant Posts: 1,509 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Auto top-up and auto renew are not the same thing.
    Auto top-up maintains a credit balance on your account for any out of bundle usage or if your bundle lapses 
    It is Auto renew that you need to make sure is turned on, and it was on mine.
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