Help. Luxplus takes £8,99 for 2 years for nothing.

DullGreyGuy

James said:

Why would a widower (H), subscribe to a company that only sold ladies products?.   

You already ordered from them once so clearly you've had a reason... its not for them or anyone else to judge why you made the last purchase or if you are likely to make another. 

Glad to hear you got a 50% refund... certainly a lesson in checking statements more often!

fairleylate

I agree. I did the same thing and am trying to cancel a subscription I did not realise I had agreed to. The product I ordered keeps being delayed yet I am unable to cancel the subscription until I have received the product. This company deliberately tries to confuse and clearly I am not alone in having this problem.They accept your payment before telling you they have a delay on the item ordered.

Pollycat

fairleylate said:

I agree. I did the same thing and am trying to cancel a subscription I did not realise I had agreed to. The product I ordered keeps being delayed yet I am unable to cancel the subscription until I have received the product. This company deliberately tries to confuse and clearly I am not alone in having this problem.They accept your payment before telling you they have a delay on the item ordered.

Have you read the posts upthread that say this company are very clear that you are signing up to a subscription?