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Chase account - authorizing payments
alanwsg
Posts: 828 Forumite
I have my Chase debit card registered for payments on both Amazon & Sainsburys.
When I but something on Amazon, it goes straight through.
When I make an order on Sainsburys, I always have to 'Authorize' the payment via the App.
Any idea why the difference?
And any way to fix it so I don't have to keep using the App for Sainsburys?
When I but something on Amazon, it goes straight through.
When I make an order on Sainsburys, I always have to 'Authorize' the payment via the App.
Any idea why the difference?
And any way to fix it so I don't have to keep using the App for Sainsburys?
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Comments
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The exception Amazon are making for Chase is quite unusual / weird, and possibly against UK regulations.
https://dividebuy.co.uk/retailers/retailer-articles/big-changes-introduced-to-all-3d-secure-online-payments
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For years Amazon's been well known for not and not wanting to implement 2FA.alanwsg said:I have my Chase debit card registered for payments on both Amazon & Sainsburys.
When I but something on Amazon, it goes straight through.
When I make an order on Sainsburys, I always have to 'Authorize' the payment via the App.
Any idea why the difference?
And any way to fix it so I don't have to keep using the App for Sainsburys?0 -
OK, BUT...
I only recently (a couple of weeks ago) started using the Chase DC for those accounts.
Before that I used a Santander 123 CC, and neither account asked my to authorize via the app with that card.
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We didn't use to be asked because the 3D Secure checks have only recently become mandatory. Not sure how Amazon managed to exempt themselves.alanwsg said:OK, BUT...
I only recently (a couple of weeks ago) started using the Chase DC for those accounts.
Before that I used a Santander 123 CC, and neither account asked my to authorize via the app with that card.
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Just a heads up, Chase did not pay 11 Amazon S&S orders this month.
I have a complaint in with Chase.
Amazon gave me £20 for the issues.
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