Couriers, lost parcels and unfair terms

AstonomyDomine

This discussion is getting off topic.

Regulated or not. Insurance or not – he is an attempt to exclude or limit liability and is therefore unlawful and should be unenforceable and therefore is being mis-sold to the customers of parcel delivery companies and parcel delivery brokers.

AstonomyDomine

Also, the reference that you are making to the result of article leaves the question open as to whether in fact the transport companies are simply selling on 1/3 party insurance product which has been regulated by the original creator of the product.

It seems to be the case. The transport companies are not producing their own insurance product so far as I know. Therefore it is a regulated product and the transport companies are being considered as exempt because all they are doing is acting as an intermediary.

In terms of the parcel delivery companies, it is their own product.

And in any event, it has very little to do with the fact that insurance or not, regulated or not, it is still a device which is being used to exclude or limit liability for the failure to exercise reasonable skill and care and therefore it is contrary to section 57 and also contrary to section 72 of the Consumer Rights Act

the_lunatic_is_in_my_head

AstonomyDomine said:

 leaves the question open as to whether in fact the transport companies are simply selling on 1/3 party insurance 

I've always assume this an in house thing, i.e the courier gets the extra money for the cover and uses their own money to pay out claims. They are big enough to afford the risk so I don't see why they'd use a third party?

To add I know Parcel2Go, etc are third party resellers and they also sell cover which again I always assumed P2G will get the cover fee in their pocket and again pay out of their pocket for claims. 

Is there any source to suggest the couriers or resellers are using a third party to provide their cover?

AstonomyDomine

No – none at all. It's their own product and it's all money in the bank.

A nice little earner