Default

natoasis01

My girlfriend bought a car in 2019 and defaulted in 2020 she caught up with what was owed and is now ahead in her payments and has nearly finished the car financing agreement but for some reason the company are still putting a black mark on her credit report every month.
Is it right for them to do that?

MorningcoffeeIV

Yes (assuming this 'black mark' of which you speak is a default). Once defaulted, it stays defaulted until settled. 

natoasis01

So once she has finished the agreement completely only then the default will stop and that will then improve her credit rating I take it?

MorningcoffeeIV

It will be up to each lender to decide her credit rating.  But a settled account will in general look better to most lenders.

sourcrates

natoasis01 said:

So once she has finished the agreement completely only then the default will stop and that will then improve her credit rating I take it?

Defaults show on your file for 6 years regardless of how you conduct your account after the fact.

Paid/unpaid/ignored/whatever.

The date of default will show on her file, and that is just updated every month, a status update, it will continue like that until the 6th anniversary of the date of default, it will then automatically be removed from her file.