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Paid deposit to buy a car from a dealer, changed my mind, am I entitled to my money back?

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  • Grumpy_chap
    Grumpy_chap Posts: 18,273 Forumite
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    edited 25 April 2023 at 9:13AM
    Pollycat said:
    An 03 plate AMG - wonder if it was only sold out to avoid emissions taxes  / CAZ?

    The growth of CAZs could mean that the market is proportionately "flooded" with these just too old cars for the next few years.  London ULEZ seems to be petrol cars from 2004 that are compliant.

    If course, if you located a 2003 car that is CAZ compliant and not a lot of people know that, you may have a real gem.
    The car in the link given by Wonka_2 is a 10 year old Range Rover priced at 20k.

    I was replying to the OP:
    It's a £10K 20 year old car
    ! ! !
    What type of car is it?
    Are you buying it to use as a daily driver or expecting it to be an appreciating asset / future classic? 

    It's a mercedes benz SL55 amg that's on the HPI register so it's actually quite cheap. yes it should appreciate in future. absolute nightmare if certain things on it malfunction though, hence my caution.

  • Pollycat
    Pollycat Posts: 35,774 Forumite
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    Pollycat said:
    An 03 plate AMG - wonder if it was only sold out to avoid emissions taxes  / CAZ?

    The growth of CAZs could mean that the market is proportionately "flooded" with these just too old cars for the next few years.  London ULEZ seems to be petrol cars from 2004 that are compliant.

    If course, if you located a 2003 car that is CAZ compliant and not a lot of people know that, you may have a real gem.
    The car in the link given by Wonka_2 is a 10 year old Range Rover priced at 20k.

    I was replying to the OP:
    It's a £10K 20 year old car
    ! ! !
    What type of car is it?
    Are you buying it to use as a daily driver or expecting it to be an appreciating asset / future classic? 

    It's a mercedes benz SL55 amg that's on the HPI register so it's actually quite cheap. yes it should appreciate in future. absolute nightmare if certain things on it malfunction though, hence my caution.

    I know you were.

    I was just reinforcing your comment in bold.
  • Grumpy_chap
    Grumpy_chap Posts: 18,273 Forumite
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    Pollycat said:
    I know you were.

    I was just reinforcing your comment in bold.
    You have totally confused me.

    The OP is / was considering a 2003 AMG car, which is almost certainly petrol.  The OP is / was, in part at least, thinking this car may appreciate in value.
    I simply raised the possibility of that being impacted by growing CAZ's.

    The link to the vehicle with the 10 yo (2013) Range Rover I think was shared to show the difficulty of gaining a refund (though that is now passed in the context of this thread as the seller did the right thing).

    The 10 yo Range Rover is almost certainly Diesel, so would also likely fall outside the requirements for use within CAZ's.

    Suitability for a vehicle to be used within CAZ is complex because each area seems to have different rules.  The rules for some areas are not always clear either.  London ULEZ has a "headline" requirement for petrol cars to be EURO 4 (2006 or later) and diesel cars to be EURO 6 (Sept 2015 or later).  That is not the whole of it, though, because some cars met the standards even though older.  There is also a thread in the motoring forum explaining that the actual rules are relating to NOx levels only and the requirement to meet the respective EURO standards is a bit of a red-herring, so some cars meet the ULEZ criteria but not the EURO 4 / 6 standards and may also be older than the respective EURO 4 / 6 standards require:
    https://forums.moneysavingexpert.com/discussion/6433761/ulez-exemption-for-older-cars-pre-euro4-2006/p1

    Anyway, IMO, this could have a real impact to the value (or appreciation in value) of "just-before" ULEZ / CAZ compliant cars.  In the short term, it could result in the market being flooded.  In the long term, as CAZ eventually grows to cover the whole country, the future values could be supressed by more than they otherwise would.  Of course, if the car can be held until it is 40 yo (and exempt from ULEZ charges), the value may then rocket as the number of cars remaining may well be far fewer if vehicles have been scrapped in the meantime.
  • Pollycat
    Pollycat Posts: 35,774 Forumite
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    Pollycat said:
    I know you were.

    I was just reinforcing your comment in bold.
    You have totally confused me.


    OK.
    Sorry.
  • baser999
    baser999 Posts: 1,242 Forumite
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    Assuming they are a dealer and it's not a private sale and it was all conducted remotely then you can reject the goods under the consumer contracts regulations. 

    Assuming it’s what the dealer said beforehand and they have followed the requirements of the CCR then the cost of transporter to return the vehicle may be yours to cover.
    But can OP reject the car simply because he/she doesn’t like it, or want it? We were in much the same situation in that we’d seen and test-driven the model we wanted but not the specific car (colour and trim) and the dealer then had to source one from another showroom. If memory serves me well, the sales guy said that upon payment of a deposit, could have been just £5, we would be committed to the purchase, subject to the car not being damaged or mechanically unsound.
  • tightauldgit
    tightauldgit Posts: 2,628 Forumite
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    edited 25 April 2023 at 3:26PM
    baser999 said:
    Assuming they are a dealer and it's not a private sale and it was all conducted remotely then you can reject the goods under the consumer contracts regulations. 

    Assuming it’s what the dealer said beforehand and they have followed the requirements of the CCR then the cost of transporter to return the vehicle may be yours to cover.
    But can OP reject the car simply because he/she doesn’t like it, or want it? We were in much the same situation in that we’d seen and test-driven the model we wanted but not the specific car (colour and trim) and the dealer then had to source one from another showroom. If memory serves me well, the sales guy said that upon payment of a deposit, could have been just £5, we would be committed to the purchase, subject to the car not being damaged or mechanically unsound.
    Different situation - you had seen and test driven the car so it's not a distance sale. OP says they haven't laid eyes on the car and it's a true distance sale, in which case you can cancel the contract for any reason or none up to 14 days after delivery. Those rights don't apply to purchases made in person. 

    ETA: I think i misread your post slightly and you hadn't test driven the actual car, which I think is an interesting twist. I suspect you probably would have been able to cancel up to the point that you viewed the ACTUAL vehicle you were buying.  
  • baser999
    baser999 Posts: 1,242 Forumite
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    baser999 said:
    Assuming they are a dealer and it's not a private sale and it was all conducted remotely then you can reject the goods under the consumer contracts regulations. 

    Assuming it’s what the dealer said beforehand and they have followed the requirements of the CCR then the cost of transporter to return the vehicle may be yours to cover.
    But can OP reject the car simply because he/she doesn’t like it, or want it? We were in much the same situation in that we’d seen and test-driven the model we wanted but not the specific car (colour and trim) and the dealer then had to source one from another showroom. If memory serves me well, the sales guy said that upon payment of a deposit, could have been just £5, we would be committed to the purchase, subject to the car not being damaged or mechanically unsound.
    Different situation - you had seen and test driven the car so it's not a distance sale. OP says they haven't laid eyes on the car and it's a true distance sale, in which case you can cancel the contract for any reason or none up to 14 days after delivery. Those rights don't apply to purchases made in person. 
    I don’t consider it to be different, ours was also an ‘unseen purchase’. We’d previously test-driven a 2 litre diesel version, and then a 1.5 litre petrol but in a lesser trim; we hadn’t physically seen the precise car we wanted, trim and colour, until one was delivered in from another showroom. 
  • tightauldgit
    tightauldgit Posts: 2,628 Forumite
    1,000 Posts Second Anniversary Name Dropper
    baser999 said:
    baser999 said:
    Assuming they are a dealer and it's not a private sale and it was all conducted remotely then you can reject the goods under the consumer contracts regulations. 

    Assuming it’s what the dealer said beforehand and they have followed the requirements of the CCR then the cost of transporter to return the vehicle may be yours to cover.
    But can OP reject the car simply because he/she doesn’t like it, or want it? We were in much the same situation in that we’d seen and test-driven the model we wanted but not the specific car (colour and trim) and the dealer then had to source one from another showroom. If memory serves me well, the sales guy said that upon payment of a deposit, could have been just £5, we would be committed to the purchase, subject to the car not being damaged or mechanically unsound.
    Different situation - you had seen and test driven the car so it's not a distance sale. OP says they haven't laid eyes on the car and it's a true distance sale, in which case you can cancel the contract for any reason or none up to 14 days after delivery. Those rights don't apply to purchases made in person. 
    I don’t consider it to be different, ours was also an ‘unseen purchase’. We’d previously test-driven a 2 litre diesel version, and then a 1.5 litre petrol but in a lesser trim; we hadn’t physically seen the precise car we wanted, trim and colour, until one was delivered in from another showroom. 
    Yes I went back and edited my post. I think in theory you would have been within your rights to cancel up to the point you saw the actual car but I'm not sure because I don't think it's a distance sale if you're doing it in person at the showroom/trader's premises so distance selling regs won't apply.

     
  • the_lunatic_is_in_my_head
    the_lunatic_is_in_my_head Posts: 9,281 Forumite
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    edited 25 April 2023 at 4:58PM
    baser999 said:
    Assuming they are a dealer and it's not a private sale and it was all conducted remotely then you can reject the goods under the consumer contracts regulations. 

    Assuming it’s what the dealer said beforehand and they have followed the requirements of the CCR then the cost of transporter to return the vehicle may be yours to cover.
    But can OP reject the car simply because he/she doesn’t like it, or want it? We were in much the same situation in that we’d seen and test-driven the model we wanted but not the specific car (colour and trim) and the dealer then had to source one from another showroom. If memory serves me well, the sales guy said that upon payment of a deposit, could have been just £5, we would be committed to the purchase, subject to the car not being damaged or mechanically unsound.
    If you formed the contract at the showroom it's not a distance or off premises contract so the right to simply change your mind under the Cancellation Regulations wouldn't apply. 

    You can of course breach the contract by ending it but would be liable for costs or loss of profit :)

    Hopefully the contract was balanced to allow sufficient compensation to yourself should the car have turned out to be damaged or mechanically unsound.
    In the game of chess you can never let your adversary see your pieces
  • _random_user_name
    _random_user_name Posts: 28 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    edited 26 April 2023 at 8:19PM
    ignore 30 chars
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