Windows R Installer

urk
urk Posts: 90 Forumite
Part of the Furniture 10 Posts Combo Breaker
A small grey window headed "Windows R Installer" v5.022621.1  with other text below it appears either when I switch on my pc or when I go to put it to sleep. I have noticed some of the time this is when windows 11 has done a check for updates. It says "ok" at the bottom. I usually just close it. Have done scans with Norton. Malwarebytes and Hitmanpro which showed no viruses. Is this normal? My pc is relatively new - bought last November but the grey window is fairly recent - about the past month. If its normal would someone say what it is? Have tried googling but can't find explanation. With much thanks.

Comments

  • Bonhomie
    Bonhomie Posts: 365 Forumite
    100 Posts Second Anniversary Name Dropper
    edited 22 April 2023 at 3:07AM
    Open a Command Prompt as Administrator: https://www.makeuseof.com/windows-run-command-prompt-admin/

    >> Run these commands one at a time and hit Enter after each instance:

    MSIEXEC /UNREGISTER

    MSIEXEC /REGSERVER

    (Take note of the space between MSIEXEC and /)

    It's Windows ® Installer. V 5.022621.1...
  • urk
    urk Posts: 90 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Hi - sorry to be dim - would you explain what these commands would be doing and why the installer appears in the first place?  It appeared today when I was doing stuff with the HP support/optimisation etc. With thanks.
  • Bonhomie
    Bonhomie Posts: 365 Forumite
    100 Posts Second Anniversary Name Dropper
    No, I don't want to spend the time to being doing that. If you don't want to do it, you don't have to do so. The boxes aren't doing any harm, so you can just leave them to pop up or use my method to stop them popping up.
  • urk
    urk Posts: 90 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Thanks a lot! if they're harmless that's all I need to know. 
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