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Computershare extortionate charge for re-sending dividend

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I have discovered that one of my share holdings changed how they distributed a dividend a couple of years ago, rather than re-invest as usual, they sent the payment (via Computershare). I wasn't aware of this at the time and I'm not sure whether they sent a cheque as they didn't have my bank details. I have just found out and contacted Computershare to see how it can be paid, they want £63 for re-sending the payment! I feel this is totally unfair and unreasonable. I thought at most they were only able to charge a reasonable cost to cover their expenses? Is this what I should expect or can I challenge it?
TIA 

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  • wmb194
    wmb194 Posts: 4,885 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 20 April 2023 at 5:42PM
    I have discovered that one of my share holdings changed how they distributed a dividend a couple of years ago, rather than re-invest as usual, they sent the payment (via Computershare). I wasn't aware of this at the time and I'm not sure whether they sent a cheque as they didn't have my bank details. I have just found out and contacted Computershare to see how it can be paid, they want £63 for re-sending the payment! I feel this is totally unfair and unreasonable. I thought at most they were only able to charge a reasonable cost to cover their expenses? Is this what I should expect or can I challenge it?
    TIA 
    I'm guessing you have certificated holdings? In which case you're stuck with what the registrar, in this case Computershare, wants to charge. My suggestion would be to lodge them with a stockbroker. You simply won't have these sorts of issues.
  • Hi,
    they don't need your bank details to send you a cheque.

  • dunstonh
    dunstonh Posts: 119,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
     have just found out and contacted Computershare to see how it can be paid, they want £63 for re-sending the payment! I feel this is totally unfair and unreasonable
    If you have employed staff recently, you would not think it was unreasonable.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • jimjames
    jimjames Posts: 18,635 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Hi,
    they don't need your bank details to send you a cheque.

    I read it as they thought a cheque would be sent as the registrar didn't have their bank details.
    Remember the saying: if it looks too good to be true it almost certainly is.
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