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New TSB App - What A Load Of ........

molerat
Posts: 34,413 Forumite


Here is your quiz question ........ How do you find your statements and documents on the new TSB app ?
I have found them, purely by accident. There used to be an envelope icon in the top right corner but they have decided that area would be better used for the chat icon.
Not sure where they will be if you don't have a credit card but the only way seems to be select "Payments" at the bottom of the screen and scroll along all the accounts until the final credit card option shows "View bill" which gives access to the old "Your messages" screen. Whoever dreamed that one up needs to take a good look at their app writing skills !
Edit. Just checked with MrsM who does not have a CC and it seems there is now no way to view your documents on the app ........... unless you know different 

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Comments
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Logging into app select the profile and settings icon, top left, Inbox is last entry in the My Profile block. At least that's where my current account statements/notifications are, I use an Android phone.2
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northwalesd said:Logging into app select the profile and settings icon, top left, Inbox is last entry in the My Profile block. At least that's where my current account statements/notifications are, I use an Android phone.
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Try finding your relevant statements, inbox, card management etc when you have two TSB account profiles hamfistedly smashed together by the merge team. I was hoping for a complete revamp with a new app version but it's still a shambles.0
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Thankfully, I have only one profile.0
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