New TSB App - What A Load Of ........

molerat

Here is your quiz question ........ How do you find your statements and documents on the new TSB app ?

I have found them, purely by accident.  There used to be an envelope icon in the top right corner but they have decided that area would be better used for the chat icon.

Not sure where they will be if you don't have a credit card but the only way seems to be select "Payments" at the bottom of the screen and scroll along all the accounts until the final credit card option shows "View bill" which gives access to the old "Your messages" screen.  Whoever dreamed that one up needs to take a good look at their app writing skills !

Edit.  Just checked with MrsM who does not have a CC and it seems there is now no way to view your documents on the app ........... unless you know different 

northwalesd

Logging into app select the profile and settings icon, top left, Inbox is last entry in the My Profile block. At least that's where my current account statements/notifications are, I use an Android phone.

molerat

northwalesd said:

Logging into app select the profile and settings icon, top left, Inbox is last entry in the My Profile block. At least that's where my current account statements/notifications are, I use an Android phone.

Thank you.  Oops, yes it is there and I seem to have missed it. But is that where it should be, not really where you would look is it ?  Will be interesting to see how they notify you of new messages when it is not on the front screen.  I still stand by my post title

PloughmansLunch

Try finding your relevant statements, inbox, card management etc when you have two TSB account profiles hamfistedly smashed together by the merge team. I was hoping for a complete revamp with a new app version but it's still a shambles.

northwalesd

Thankfully, I have only one profile.