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Tesco.com - rearranged delivery

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Watch out if Tesco.com phone you to say they're not going to be able to manage to deliver to you (they've done it to me 4 times now).

If you buy stuff with special offers on and the new delivery date is a day or so later, you may not get the special offer price. I bought two boxes of Finish Quantum dishwasher tablets cos they were on BOGOF. After the driver had left, I found I'd been charged for both lots because the offer had finished.

A call to customer services sorted it out, but it pays to check that the offers you added to your cart are the offers you get!

Comments

  • C_Ronaldo
    C_Ronaldo Posts: 4,732 Forumite
    1,000 Posts Combo Breaker
    I think this has been covered on the forums, i think you would get the offer price when they dlivery the food to you, im not 100% sure mind,
    No Links in Signature by site rules - MSE Forum Team 2
  • amani_2
    amani_2 Posts: 604 Forumite
    Watch out if Tesco.com phone you to say they're not going to be able to manage to deliver to you (they've done it to me 4 times now).

    If you buy stuff with special offers on and the new delivery date is a day or so later, you may not get the special offer price. I bought two boxes of Finish Quantum dishwasher tablets cos they were on BOGOF. After the driver had left, I found I'd been charged for both lots because the offer had finished.

    A call to customer services sorted it out, but it pays to check that the offers you added to your cart are the offers you get!


    When you come to checkout if the offers have finished by the delivery date you have booked it tells you in red writting that the offers will not be available on this delivery date!
  • relay
    relay Posts: 313 Forumite
    amani wrote: »
    When you come to checkout if the offers have finished by the delivery date you have booked it tells you in red writting that the offers will not be available on this delivery date!


    Yes, but he's talking about after he booked the delivery - Tesco phones you afterwards to say they can't make the delivery date you chose and changes the delivery date so the original offer has expired.
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