Personal injury claim?

anticlaus105

A family member was involved in a car accident and suffered some injuries. They were not driving. The other car driver has fully admitted liability. The driver of the car my family member was in reported the accident to their insurers, who were not helpful on the phone and appeared as though they would be very tardy. The third party insurers also contacted them offering to sort everything and I think they are going to take up the offer.

Now the insurers for the car my family member was in have called offering to refer them to "Minister Law" as they were injured. They say the policy covers legal fees for passengers up to £200k.

My family member has some ongoing issues and is unsure whether to take up this unsolicited offer? I've read a few google reviews of this firm and they seem fairly polarised between very good or very bad.

Can anyone offer any advice? Is engaging this firm a good or bad idea? Or can anyone recommend who is best to use?

DullGreyGuy

Third party insurer contacted who? Your family member or the driver of that vehicle?

There are two schools of thought... some will say being represented is always better and they will ensure you aren't lowballed by the third party insurer. The other side says that dealing directly with the insurer will actually get a better settlement because the insurer doesn't have to pay your solicitor and can block any solicitor taking the case on by offering above standard rates.

What actual injuries do they have? If its whiplash/basic soft tissue then the reforms will apply and there is a fixed tariff for how much compensation they are due.

missile

I preferred to employ my own solicitor. His fees are added in addition to the final settlement.

DullGreyGuy

https://forums.moneysavingexpert.com/discussion/comment/80007878#Comment_80007878

Depends on the nature and extent of the injury… for anything under £25,000 it will be in Fast or Small claims meaning the solicitor either gets a small fixed fee or no fee at all. For the majority of solicitors dealing with claims of this value they will enter into a conditional funding agreement (aka no win, no fee) which means they take a percentage of your winnings