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Electricians want full payment upfront

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  • Risteard
    Risteard Posts: 2,000 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 19 April 2023 at 5:18PM
    IvyFlood said:
    We had our house completely rewired so a massive job. Ours didn't want anything up front and just sent an invoice when the work was complete. Done an excellent job though it did take us 6 months and endless contradictory quotes from countless others before we found them!
    Not at all normal to rewire a property with no payment until after completion. In fact completely unheard of in this day and age. Clearly not businessmen.
  • IvyFlood
    IvyFlood Posts: 355 Forumite
    Seventh Anniversary 100 Posts Name Dropper
    Risteard said:
    IvyFlood said:
    We had our house completely rewired so a massive job. Ours didn't want anything up front and just sent an invoice when the work was complete. Done an excellent job though it did take us 6 months and endless contradictory quotes from countless others before we found them!
    Not at all normal to rewire a property with no payment until after completion. In fact completely unheard of in this day and age. Clearly not businessmen.
    We thought it was odd but I guess if we didn't pay them they would have responded! Needless to say they done an excellent job in very quick time (though we did leave the house bear for them and ripped all the carpets and skirting prior)
  • victor2
    victor2 Posts: 8,093 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    I recently accepted a quote for installing some new lights and sockets. Although the quote was quite pricey, I was happy to proceed as it's a large well known local electricians, been around for 50 years, proper business premises, does a lot of commercial work etc. However when chasing them up for a start date, I was told that they need full payment in advance. Now having read the smallprint on the pdf quote that they sent, I have read that I have to complete and sign the order form and it notes that payment is to be made in full upon order.

    Is this normal for electricians? I've never paid tradesmen upfront for any work and in this case there aren't any materials for them to buy. I'm not concerned that they'll scam me but I am concerned that they will drag their feet on when they can do the work given that they are not very responsive on email and I had to chase them on the quote.

    We are in the process of having our bathroom totally refurbished. 25% deposit and staged payments while it is being done.
    Just had the chimney swept today, so small job. The sweep is going to email me the bill with his bank details on it, and I'll pay by bank transfer when I get it.
    No way would I pay everything up front for a job, big or small, and I've never been asked to.

    I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. 

    All views are my own and not the official line of MoneySavingExpert.

  • Exodi
    Exodi Posts: 3,833 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Combo Breaker
    I'm not concerned that they'll scam me but I am concerned that they will drag their feet
    Reminds me of the last contractor I had (though he didn't require complete up-front).

    Paid 50% up-front (to be fair, there were significant materials involved) and near the end of the job, the main guy approached me and asked if I was happy to pay the remaining 50% now, so he can pay all his guys for the weekend. He'd done about 90% of the project, and assured me that he'd personally come and do the last little bits around his other jobs in the next few days. Reluctantly I paid the outstanding 50%.

    Long story short, it took a bit over 2 months to finish the last bit of the job. 'Tied up with other projects', 'vehicle has broken down', 'let down by staff member so needing to cover', 'issue with materials', you name it.

    Never again will I pay someone for the entire job before it is completed. You are right to be cautious.

    Plenty of electricians out there for what sounds like a relatively straightforward job.
    Know what you don't
  • discat11
    discat11 Posts: 537 Forumite
    Part of the Furniture 500 Posts
    Deposit no problem but full payment up front? No chance.
  • Phil4432
    Phil4432 Posts: 522 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    No.  Usually a deposit, payment upon completion.

    He's a cowboy.
  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Risteard said:
    IvyFlood said:
    We had our house completely rewired so a massive job. Ours didn't want anything up front and just sent an invoice when the work was complete. Done an excellent job though it did take us 6 months and endless contradictory quotes from countless others before we found them!
    Not at all normal to rewire a property with no payment until after completion. In fact completely unheard of in this day and age. Clearly not businessmen.
    In case you haven't noticed its a tradesman's world just now, they are so busy they set the terms and its a simple take it or leave it.

    Their book will be filled by someone else and wont give a lost job a second thought.

    I would be more interested in their reputation than when it gets paid.

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