Help... its a bit different.. please read

itsacrazyworld

Hi there. I'm new to this so please be kind! I've read all that I could on the newbies thread but just wondered about something. 

I have now got a dcbl legal letter that I think I understand I shouldn't ignore... I parked in a car park at a services for a job interview but the person I was meeting was running late. 

I thought it was 3 hours, it seems it was 2. I accept that, and had tried to appeal. The date of incident was sep 2021. 

When I received it I sent an email to appeal, but I hadn't heard anything...I chased it up and had been told that they wouldn't grant it as per my reply already. 

The problem.is that I had not seen that they had replied. I tried to call them and they said it's too late, it's gone to debt collector. 

I did call them... (debt collector )aaages ago ( before reading this 😫), and I told them circumstances but of course he just squeezed on the debt collector stuff...

I've since not engaged. But think I have recieved letters from dcbl Ltd before, as I remember checking on here that it was OK to ignore, but now it's dcbl legal.

I only want the chance to say its not fair you won't speak by phone and only use email, but it clearly got lost, as I was waiting for it. The person said we wouldn't have agreed appeal because a b and c, and I understand that, but is it right that I missed the opportunity to pay the fine before they passed on to debt collectors. 

I have since moved house and they have found me here. I'm up for my moment in court as that's all I want!!! .. but I don't want bailiffs at the door... and is it likely to rise a lot..... its currently 170.00.

My mental health was poor at the time and had gone through a separation. I had tried to chase up so in my mind I had done everything possible. 

It states next steps reply within 30 days, dated 29th March. 

What should I do? I don't have spare money and can't meet the bills so don't want to take a chance.

Many thx for reading and please don't lecture me about reading the newbies thread, I did read what I could but it didn't quite fit! 

Many thanks for reading 

Grizebeck

Whats different exactly....

fisherjim

Sorry but the newbies thread does fit why do you think it doesn't?

This is exactly the same scam as virtually every other case.

If you had taken in anything on here you would know that you never ever phone debt collectors or PPC's they will, as you have already found just bully you and tie you up, they do it every hour of every day.

You cannot get "bailiffs at your door" unless it has been to court, you lose, and then do not pay up in the prescribed time.

You have no debt at the moment.

You have no "fine" either it's a speculative invoice.

The PCN is not £170 the scamming debt collectors have added £70 just for the pleasure of sending you threats.

All this including the small claims process is in the newbies which you have dismissed as not relevant!

"I parked in a car park at a services for a job interview but the person I was meeting was running late".

This surely was crucial to this whole sorry incident, why did you not sort this on the day?

Failing that why have you not complained to the site since receiving the PCN?

There is still time for the latter, but you are on course for you day in court which will be their next pressure tactic to get you to fold.

KeithP

It's already been said, but the first few paragraphs of the second post of the NEWBIES thread explain exactly how to react upon receipt of a Letter of Claim - which is what you have.

B789

Careful how you respond peeps. I had a post deleted today by the mods because I posted this: "Start by trying this in Google: "How to find who is landowner" and go from there.". I guess the OP didn't like it and reported the post which was subsequently deleted by a mod, without any inquiry, because the forum rules say: "It's OK to disagree, but be civil, keep your tone friendly and don't be aggressive or make personal attacks on other members of the community. Before you post, think, 'could what I have written be read as unfriendly and upset someone?' and/or, 'how might this be perceived/make someone feel?'"   

I'd use a shaking head and roll eyes emoji but there isn't one on here, probably because it would "break the rules".

Coupon-mad

I only want the chance to say its not fair you won't speak by phone and only use email, but it clearly got lost,

Do not say that in your response to the LBC!

That is not relevant to the dispute: it's not a fine, no one should be attempting to speak to the rogue PPC industry by phone anyway (that's like ringing up a clamper) and you wouldn't have paid it anyway because clearly this was unjustified.

I take it this might be a ParkingEye PCN at a Welcome Break MSA? If so just email or ring the Welcome Break manager to cancel it for you immediately.

Also send a SAR to the parking firm and tell them and DCBLegal (by email) to erase the old postal address.  In your email to DCBLegal also spell out that you dispute the PCN which has no commercial justification in the case of a person invited for a job interview (assuming the interview was to work at the MSE itself?!).

It is unsafe to assume the claim will go to the right address all the time they hold two.  That MUST be addressed this week.

No phoning anyone (except the MSA)..

No bailiffs or CCJ will happen, nor any high costs.  This is not a risky process if you follow all our advice.

itsacrazyworld

Thankyou all for your replies. I read what I could.... geez Louise! Apologies I missed it!, and it wasn't for a job there, it was another company, and they were just using it as s central meeting point.

 I  didn't know about it until I got the letter later, on which I appealed straight away by email. I did not receive their reply saying they uphold the decision, and thats why i would have paid it, as i had overstayed. So this is why its different in my view. 

And so in the replies someone is saying contact the services, and then someone else says DO NOT.... 

I am not going to contact dcbl but the services again, although they have said they have passed the debt on when i spoke to them... I guess this is my question.... is there any harm trying the services direct again.... Will my getting in touch with them help or hinder..

Many thanks for your replues

Fruitcake

Plan A is always a complaint to the landowner/services manager/CEO and your MP. It is never too late to do so. If you decide to 'phone them then make a note of the person's name that you speak to, and a note of what they say. If they agree to cancel or at least look into it, get their email address if possible and send a follow up email to confirm what they said.

Nobody is saying don't do this, and nobody is saying don't respond to DCB Legal Ltd.

What you are being told is never, ever 'phone a parking company or their agents.

Do send a rectification notice to the DPO of the PPC instructing them to erase your old data and replace it with your current address for service, and to instruct all their agents to update your data as well.
You should send a separate SAR as per the NEWBIES to the DPO of the PPC.
You will need to include non-photo proof of ID with both.

Assuming you have received a Letter of/before Claim from DCB Legal Ltd, send a 30 day hold instruction. Tell them that whilst you deny the debt you are seeking debt advice and therefore require the case to be put on hold for 30 days as per court pre-action protocol.
This will give you more time to get your head around all of this. 

Coupon-mad

I'm surprised if anyone would have said don't try a landowner complaint?  It is the main advice here at all stages!  Nothing to lose.

Umkomaas

Please tell us which parking firm. @Coupon-mad thinks it might be ParkingEye, but can you please confirm, as it can matter to the shape of some of the advice we give. There may be some light in the tunnel for you once we are clear on the parking firm. 

itsacrazyworld

Thankyou all guys. Its ukpc. When I did chase it up originally they said can't do anything we have passed it on to debt collectors. I thought they could just ask for it back but not sure if the law had changed. 

If they say the same again I'm wondering what I can do.