Help for a confused person

Jopkins

Hello! I discovered yesterday that my wife had put some post over the last few months on a shelf that she thought I was checking, and I was not! In that post was a PCN from Premier Park, a reminder about the PCN, and a debt collection notice for ZZPS for what is now £170. I hadn't ignored these letters, I've just found them!

Back in January I parked in a spot where the machine wasn't working, and they caught me on camera entering and leaving. I'm just a bit unsure about what to do from here, given that I am not sure now who I take up the issue with. Would I be right in thinking I send the below to Premier Park?

"I dispute your 'parking charge', as the keeper of the vehicle. I deny any liability or contractual agreement and I will be making a complaint about your predatory conduct to your client landowner.

There will be no admissions as to who was driving and no assumptions can be drawn. Since your PCN is a vague template, I require an explanation of the allegation and your evidence. You must include a close up actual photograph of the sign you contend was at the location on the material date as well as your images of the vehicle.

If the allegation concerns a PDT machine, the data supplied in response to this appeal must include the record of payments made - showing partial VRNs - and an explanation of the reason for the PCN, because your Notice does not explain it.

If the allegation involves an alleged overstay of minutes, your evidence must include the actual grace period agreed by the landowner."

Is there anything else I need to do at this stage? Thanks so much!

Umkomaas

Is there anything else I need to do at this stage?

If the last correspondence you've received is from debt collectors ZZPS, then follow the advice in the NEWBIES FAQ Announcement, fourth post.  In short ignore them. 

However, should you receive a Letter Of/Before Claim from the PPC's solicitor, or a County Court Claim via the Northampton CCBC, then come back on this thread for further advice. 

Coupon-mad

As above.

Don't let anyone in your family pay this nor phone up useless anti-consumer "bloodsuckers" ZZPS.

You are not at an appeal stage. IGNORE.

Unless the landowner will cancel it for you when you contact them to complain about this crap, which anyone would do under the circumstances and which the NEWBIES thread already tells every poster is "PLAN A AT ANY STAGE".

Jopkins

Coupon-mad said:

As above.

Don't let anyone in your family pay this nor phone up useless anti-consumer "bloodsuckers" ZZPS.

You are not at an appeal stage. IGNORE.

Unless the landowner will cancel it for you when you contact them to complain about this crap, which anyone would do under the circumstances and which the NEWBIES thread already tells every poster is "PLAN A AT ANY STAGE".

Thanks - it was my understanding that I need to not ignore initial letters, and to appeal, or is that just too late to do now because I've got the ZZPS letter? But also on the Newbies thread it does say this: " If this is the VERY FIRST letter from a debt collector like PCS or ZZPS, appeal that Notice as if it was the 'Notice to Keeper'. IF YOU MISSED APPEAL AND ARE GETTING DEBT LETTERS - DO NOTHING! DO NOT RING THE DEBT COLLECTOR!"

Can you just clarify why you're saying not to appeal this? Thanks so much.

Coupon-mad

I've left it like that in the NEWBIES advice because next year. with the incoming new statutory code of practice, it is hoped that the Single Appeals Service will be available for longer as an 'ADR', such that people might be able to appeal even late. to stop cases getting to court.

That advice was put in there initially when we had a spate of cases where no NTK was being posted at all and the very first letter was a debt demand.

That's not your situation.  And ZZPS don't have a customer service ethic according to all the reports we see here, and Trustpilot reviews, and from reading stuff by Gary Osner and the motley crew behind ZZPS.  There is no appeal.

No point talking to jokers like ZZPS unless you are a robust type who totally 'gets' that the private parking industry are currently out of control rogues, operating an "outrageous scam protection racket" (Hansard 2018 - unanimous MP opinion) and you fancy collecting evidence for the Government's upcoming final Public Consultation, by recording these so-called 'debt' firms' bullying.

We do need more evidence. Recorded calls are key, albeit you should tell them you are recording them.

Anyway, it is too late to appeal.

Never too late for landowner cancellation.

fisherjim

What ever your take on this is the fact is that the PPC's correspondence WAS ignored they have passed it to a debt collector (you have no debt by the way only an alleged debt, that's why you can ignore them) who are contracted to Premier Park on a no win no fee basis.

ZZPS only get paid if you pay their upscaled fees added on to the scam parking charge, Premier Park have an agreement that while it is all resting at this stage they won't get involved.

ZZPS will pressurise and make up letters that bend the truth to bully you into submission, a phone call (which you should never even contemplate) will be full of lies and intimidation.

Eventually ZZPS will throw in the towel and hand it back to Premier who have six years from the date of issuing the invoice, note it is not a fine, to try a punt in the small claims court.

Both of these companies are interested in one thing only, greed!

There is no car park management, there is no debt management, in fact they want as many rule breakers as they can trap it's their only revenue stream, that is also why appeals are always rejected.

Follow the advice on here, you have missed the boat to appeal, try a land owner appeal if you can, and if I was you I would get dated photos of the signage for evidence.