📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Openreach equipment on my house

Options
2»

Comments

  • iniltous
    iniltous Posts: 3,690 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    35har1old said:
    There is a BT/Openreach box on the side of my house with wires from the box serving at least 3 neighbouring houses. I have lived here for 5 years and am not aware of any agreement existing for the box being attached to my property. There is a telegraph pole only a few metres away (on public property) that has clear access to the relevant properties. All houses in the area are being upgraded with external insulation and new roughcasting. To complete the work on my property the junction box needs to be removed and either re-sited when work is complete or, preferably, moved to the adjacent telegraph pole (from which there is already a cable going to the junction box).
    I contacted Openreach who were extremely unhelpful and stated that they would attend and quote for the removal but the quotation would cost £1000 and full costs of removing or re-siting the box would be notified after the quote was completed.
    I have also spoken to the contractors carrying out the insulation and rough-casting but they categorically refuse to become involved and told me to contact Openreach. The insulation work is partially funded by local and national government grants under their Green Agenda but this does not mean any assistance from either of these bodies.
    I am looking for any advice on how I can progress this issue (fairly time critical as the insulation programme has already started and should be completed within the next 4-6 weeks), what route to follow and any appeal / formal procedures that I can pursue as to my understanding the BT/Openreach junction box on my wall is effectively "trespassing".
    BT and Openreach are two seperate companies 
    In the scenario I describe, before councils were required to sell off their properties, there was no such company as Openreach.
  • iniltous said:
    35har1old said:
    There is a BT/Openreach box on the side of my house with wires from the box serving at least 3 neighbouring houses. I have lived here for 5 years and am not aware of any agreement existing for the box being attached to my property. There is a telegraph pole only a few metres away (on public property) that has clear access to the relevant properties. All houses in the area are being upgraded with external insulation and new roughcasting. To complete the work on my property the junction box needs to be removed and either re-sited when work is complete or, preferably, moved to the adjacent telegraph pole (from which there is already a cable going to the junction box).
    I contacted Openreach who were extremely unhelpful and stated that they would attend and quote for the removal but the quotation would cost £1000 and full costs of removing or re-siting the box would be notified after the quote was completed.
    I have also spoken to the contractors carrying out the insulation and rough-casting but they categorically refuse to become involved and told me to contact Openreach. The insulation work is partially funded by local and national government grants under their Green Agenda but this does not mean any assistance from either of these bodies.
    I am looking for any advice on how I can progress this issue (fairly time critical as the insulation programme has already started and should be completed within the next 4-6 weeks), what route to follow and any appeal / formal procedures that I can pursue as to my understanding the BT/Openreach junction box on my wall is effectively "trespassing".
    BT and Openreach are two seperate companies 
    In the scenario I describe, before councils were required to sell off their properties, there was no such company as Openreach.
    ...or, indeed, BT.
  • gt94sss2
    gt94sss2 Posts: 6,126 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    ladruid said:
    But it does raise the question, if there is no mention on the deed of a wayleave

    A key question imo is whether the property owned by @PerhapsLater ever had its own BT phone line and how that was (originally) provided.

    A wayleave is not always necessary as your link to the Openreach page shows.
  • ladruid
    ladruid Posts: 123 Forumite
    Third Anniversary 100 Posts
    gt94sss2 said:

    A wayleave is not always necessary as your link to the Openreach page shows.
    Yes, that is true if you have asked for a service from a provider that uses Openreach, then they do not need a wayleave, but that is for your land/property alone.

    If you request services that require the Openreach services to go over other peoples land, then a wayleave would be required on those other properties/land .

    I would guess that it would be required in this case as the OP said other customers are provided from a box situated on the OP's land/property. If that box then goes on to provide services to 3rd party customers that do not own the land/property where the box is situated then a wayleave would be required (as the 3rd parties do not own the OP's land/property).
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.2K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.3K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.