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EDF have added £400 energy support discount back onto bill - is this right?

chrisedward · 2023-04-11 11:07:55

Just got my biannual EDF energy bill and see that they have taken the £400 refund (done at around £66 a month) then added it back on to future bill as outstanding payment. Surely the discount was exactly that - EDF appear to turned it into a loan?

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jvjack Posts: 361 Forumite

12 April 2023 at 7:43PM

It does help and they all do thanks. Got all nostalgic looking at my bill from few weeks ago. That first page. Then word subtotal in second page etc my notes at the time.

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EDF have added £400 energy support discount back onto bill - is this right?

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