Help with HP deskjet2710E Wifi

notbritishgas

Oh dear what have I done.
Replaced my router to a Plusnet hub 2, changed the SSID but did not change the password to match the old one so had to reconnect all my devices.
Having trouble with the HP printer. Follow the instructions but when I go to the Smart app I can find nothing relating to connecting via password.
Also tried WPS but still nothing has happened.
Any help please.

facade

Does this help?

https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/problems-to-connect-HP-Deskjet-2710-to-wifi/td-p/8002660

It says if you have a dual band router and both bands have the same SSID it will never work. I renamed mine to "fast" & "slow".

notbritishgas

facade said:

Does this help?

https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/problems-to-connect-HP-Deskjet-2710-to-wifi/td-p/8002660

It says if you have a dual band router and both bands have the same SSID it will never work. I renamed mine to "fast" & "slow".

Thanks. Will try later.

notbritishgas

facade said:

Does this help?

https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/problems-to-connect-HP-Deskjet-2710-to-wifi/td-p/8002660

It says if you have a dual band router and both bands have the same SSID it will never work. I renamed mine to "fast" & "slow".

Oh dear. Just checked my router, a Plusnet Hub2, and the two bands cannot be split, they are apparently synchronised.