Club Lloyds fees

pecunianonolet

Hi,

I had over 22k going through my Club Lloyds account in March and have now been charged a fee today. Should that not be waived by having met the criteria? Most cash went in and out the same day as I only funneld it through so wasn't in overnight.

Not been charged in Feb and March when the requirenment was only for 1500 money in as it is now raised to 2000 from April onwards.

Is this a glitch or have I missed anything? Have messaged support but not had an answer yet so just wanted to see if others had the same issue?

financialbliss

Fee without corresponding credit here too. Give it a bit of time. I'm expecting a credit too. 

ZeroSum

Looks like I've got same issue.
Hopefully rebate will be there tomorrow 

northwalesd

My fee has been debited and credited today.

financialbliss

£3 credit has now been applied to my account.

alibean121

How annoying - you've prompted me to check but my usual fee and waiver transactions are both there I'm afraid. I did pay £2k in last month as I updated the standing order when I found out in case I later forgot! Not sure if someone has managed to update the criteria in the system on the first then realised they're processing all of last month's fees today or something similarly stupid. I'm sure they will sort it.

MisterMotivated

Lloyds must've been on a go-slow today.  I checked about 45 minutes ago and there was no fee rebate, but it has now been applied

pecunianonolet

Just checked again and it's now been refunded. 

ZeroSum

Mine has also now been refunded

mab3000

I find this is quite common with the club Lloyds fee. It’s debited but not immediately refunded (if you qualify for the fee to be waived), can take a few hours.