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Creditor not showing correct amount for over a year?..

Mikej92
Posts: 155 Forumite

Hi, have recently applied for a mortgage, so have looked into my credit file.
a creditor I owed money to a long time ago, is still reporting defaults and reporting I owe ‘x’ amount.
phoned them yesterday, and they have sent me an email confirmation that the account is now closed, and up to date, and has been since 18/3/22.
Do I now have grounds to make a formal complaint?, as the account wasn’t in default nor in arrears while it was originally open, and is now showing defaulted for 1 year.
this is obviously financially impacting me on this mortgage application.
I have read I can make a formal complaint and request the funds paid back, and also the account removed from my file completely due to their irresponsibility and lack of correct reporting.
a creditor I owed money to a long time ago, is still reporting defaults and reporting I owe ‘x’ amount.
phoned them yesterday, and they have sent me an email confirmation that the account is now closed, and up to date, and has been since 18/3/22.
Do I now have grounds to make a formal complaint?, as the account wasn’t in default nor in arrears while it was originally open, and is now showing defaulted for 1 year.
this is obviously financially impacting me on this mortgage application.
I have read I can make a formal complaint and request the funds paid back, and also the account removed from my file completely due to their irresponsibility and lack of correct reporting.
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Comments
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Mikej92 said:
I have read I can make a formal complaint and request the funds paid back, and also the account removed from my file completely due to their irresponsibility and lack of correct reporting.
You can make a complaint and ask for the data to be rectified.1
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