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'Easier broadband switching for Virgin Media customers and others delayed – here's what you need to know'
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MSE News: Easier broadband switching for Virgin Media customers and others delayed
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MSE_Petar
Posts: 366 MSE Staff


Broadband customers switching to or from cable networks including Virgin Media, Hyperoptic and others will still have to contact both their new and existing provider when moving across, as plans to introduce easier 'one touch' switching from April 2023 have been delayed.
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This is a bit late though honestly it's such a pain to have to move currently. We should absolutely be able to move providers easily without having to do a song and dance at retentions
Equally, I'd want this to apply to sim contract deals too, and not just broadband0 -
waqasahmed said:Equally, I'd want this to apply to sim contract deals too, and not just broadband1
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