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Moved into a new property British Gas have my name how ?
Hi Ive moved into a bungalow to meet health needs its taken a longtime 2+ weeks
and its been a bomb site. im with octopus from bulb. Ive been in contact
with octopus to stay with them last week, they said they find the supplier
and sort the switch, looking through mail British Gas have sent me a letter
in my name at the new address, before i'd contacted octopus how have they done that ?
im not with British Gas previously been with bulb and northern power
im not with them, ive never contacted them, ive not asked to join them,
they dont have my email, they dont have any personal info or bank details etc
why have they sent me a thanks for joining British Gas letter dated about 2 weeks ago
sorry i dont get it.
and of course they are closed sat-sun
Regards Chris
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Comments
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When you move into a new property you are with the current supplier of the property. you have no choice in that. You need to set up an account with BG, if they are the current supplier, then you can move to the supplier of your choice. Your details were likely given by the previous occupant / landlord / agent of the property.
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I presume this is rented accommodation, rather than a property you own? My best guess is that the landlord/housing provider would have provided your details to British Gas to inform them you're moving in, most likely so that there is a clearly defined point in time where the liability for the bill changes from them to yourself.Moo…0
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You will have gone onto a deemed tariff from completion, and by the looks of it, with British Gas, as it appears they were probably the supplier to the previous occupants.
Not quite sure how they got your name, unless the previous occupants gave it them0 -
As part of closing their energy account, the previous occupier is asked by the supplier for the name of the new occupier. That is how they have your name but no other details.Barnsley, South Yorkshire
Solar PV 5.25kWp SW facing (14 x 375) Lux 3.6kw hybrid inverter installed Mar 22 and 9.6kw Pylontech battery
Daikin 8kW ASHP installed Jan 25
Octopus Cosy/Fixed Outgoing2 -
TheElectricCow said:I presume this is rented accommodation, rather than a property you own? My best guess is that the landlord/housing provider would have provided your details to British Gas to inform them you're moving in, most likely so that there is a clearly defined point in time where the liability for the bill changes from them to yourself.In let property, tenant is usually responsible for utilities & old tenant wouldn’t know new tenant’s name.1
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