Virgin Media swap

MandieG

Hi, I have been with Virgin Media for a long time but feel that I am paying over the odds for what I am getting, and they are hiking their prices. My current package is M250 broadband with Talk weekend not required but part of package) and I am paying £35 per month... soon to increase. 
I only need decent Broadband for working from home and for teenage son's gaming. I have freeview TV which I am happy with, supplemented by Netflix & Amazon Prime. 
I am looking for recommendations from people who have successfully moved away from Virgin Media and recieved decent broadband - its a minefield out there and very confusing!

ididgetwhereiamtoday

Put your notice and you'll get offered a decent deal. No need to move. 

PZ19

As above, ring them up using 150 and thinking of leaving us option.  You’ll get an automated announcement reducing your price increase, ignore that and get through to a real person.  Explain you can’t afford the price increase, they will then offer you a deal for remaining months of your contract.  If you’re still not happy with that, put your 30 day notice in to cancel services.  Make sure your marketing pretences in your My Virgin Media account are set so they can contact you, and you should (should) then get a call back with another offer from them trying to make you stay.  After cancellation notice the offer should be in low £20s for that I would have thought

JSmithy45AD

MandieG said:

Hi, I have been with Virgin Media for a long time but feel that I am paying over the odds for what I am getting, and they are hiking their prices. My current package is M250 broadband with Talk weekend not required but part of package) and I am paying £35 per month... soon to increase. 
I only need decent Broadband for working from home and for teenage son's gaming. I have freeview TV which I am happy with, supplemented by Netflix & Amazon Prime. 
I am looking for recommendations from people who have successfully moved away from Virgin Media and recieved decent broadband - its a minefield out there and very confusing!

Use the Address Checker option at https://www.broadbandchecker.btwholesale.com/#/ADSL to see what the VDSL Range gives as an alternative to your 250mbps cable if you do leave. You may miss the speed.

You're paying way too much for the BB right now anyway, they may have a lower price if you accept VM TV as well.

J292

MandieG said:

Hi, I have been with Virgin Media for a long time but feel that I am paying over the odds for what I am getting, and they are hiking their prices. My current package is M250 broadband with Talk weekend not required but part of package) and I am paying £35 per month... soon to increase. 
I only need decent Broadband for working from home and for teenage son's gaming. I have freeview TV which I am happy with, supplemented by Netflix & Amazon Prime. 
I am looking for recommendations from people who have successfully moved away from Virgin Media and recieved decent broadband - its a minefield out there and very confusing!

Place your cancellation with them and then within the 30 day’s cancellation period call 020 3743 6947 you’ll get through to the outbound retentions who offer the best deals I was paying £24 for M125 and the guy I spoke to upgraded my speed to 250mbps and lowered my monthly bill to £17 so it can be done.