facebook can cause my computer to go to blank screen

barnaclebill

this has happened more than once, scrolling down on facebook and suddenly blank screen, restart and get the start screen activate with fingerprint and it opens where i was on facebook for about 2 seconds and goes blank screen, finally one time i was able to quit facebook and all programs are working, not going to try facebook again. Any idea what causes it ? running windows 10 on lenovo i5 laptop about one year old with firefox browser.

facade

What sort of blank screen?

Completely black?

Try pressing shift, ctrl, windows/start, and B at the same time, it will force the graphics to restart.

It is probably a graphics driver issue, have a look at "optional updates" in windows update.

Does it do the same in chrome and edge?

tbh, facebook is a dead loss nowadays.

I have "social fixer for facebook" installed, and it continually tells me "infinite scroll prevented" and only loads 10 of the unregulated adverts passing as posts.

I just check my messages in case one of my friends who won't use my email address contacts me (as opposed to all those women desperate to meet me, once I send them all my money I suspect......)

J_B

Same happens to me - not quite black screen, just a vague flicker of white light spots across the screen.

It's not the PC as Alt/Tab switches to my email program which is also open 'behind' it and is 'as normal'

Facebook on up to date Firefox browser W10

facade

I find firefox often wont open pages, or renders them improperly as lists of html code.

I assume it is just broken or doesn't have very robust error handling.

I find I have to use chrome sometimes to see a page, then an hour later it works in firefox.

frostysaver

I find firefox often wont open pages, or renders them improperly

Firefox works well, so this is a problem with your install. If you want to sort it out, first ensure you're on the latest version then try 

https://support.mozilla.org/bm/kb/refresh-firefox-reset-add-ons-and-settings

However

facade said:

Try pressing shift, ctrl, windows/start, and B at the same time, it will force the graphics to restart.

It is probably a graphics driver issue, have a look at "optional updates" in windows update.

I have the same occasional (i.e. daily) issue, either the contents of all open windows go black but can be resurrected by minimising/maximising, or 100% total black when all that can be done is a button-on-the-tower forced restart or a pull-the-plug-out last resort. I'll try your solution next time.

This occasionally but not always happen when Windows 11 spins up a disk, seemingly and annoyingly randomly, which spinny-up activity nobody seems capabale of explaining. So one annoying feature of an operating system that can't seem to operate properly leads to another annoying feature.

The nearest I can get to it is that this is a graphics driver problem (it drives only what came with the Asus motherboard) associated with my Dell monitor which is (wash your mouth out) regarded as an analogue dinosaur. And I'll be blowed if I'll throw away something that works itself to mollify some software that isn't up the job. I got the monitor because it rotates vertically as well as the usual tilting and swivelling: try finding one today that does that....

facade

However said:

facade said:

Try pressing shift, ctrl, windows/start, and B at the same time, it will force the graphics to restart.

It is probably a graphics driver issue, have a look at "optional updates" in windows update.

I have the same occasional (i.e. daily) issue, either the contents of all open windows go black but can be resurrected by minimising/maximising, or 100% total black when all that can be done is a button-on-the-tower forced restart or a pull-the-plug-out last resort. I'll try your solution next time.

This occasionally but not always happen when Windows 11 spins up a disk, seemingly and annoyingly randomly, which spinny-up activity nobody seems capabale of explaining. So one annoying feature of an operating system that can't seem to operate properly leads to another annoying feature.

The nearest I can get to it is that this is a graphics driver problem (it drives only what came with the Asus motherboard) associated with my Dell monitor which is (wash your mouth out) regarded as an analogue dinosaur. And I'll be blowed if I'll throw away something that works itself to mollify some software that isn't up the job. I got the monitor because it rotates vertically as well as the usual tilting and swivelling: try finding one today that does that....

I often (like 50% of the time) get the black screen when trying to wake up the screen after it has turned off. (shift+ctrl+win+b brings it back on). Sometimes there is a notification about a graphics error being unable to set the requested resolution and I find the screen has dropped into micro text mode (4k)

I know for sure it is a graphics driver issue, as last time I updated the driver it went away, unfortunately I later had to re-install windows (again, again, again) due to disk writing slowing to zero.

As I don't know which driver/update caused this, I'd rather press the keys than risk having to do a re-install (again, again, again, again).

I suspect the disk problem was something to do with hdsentinel, but I am only the second person in the entire world to ever have this problem, there is no solution, and I needed to prove it is hdsentinel somehow. Easier to leave everything working and ignore all optional updates and hdsentinel