TSB not receiving one time passwords?

Hi, I am trying to make some payments with my newly opened TSB account. Every time I try to make a payment it goes through security and says it sends me a OTP. but I havent received anything. I have been trying for last 2 hours. Is this normal for TSB?
TSB's customer service is closed so i cant ask them for help

Comments

  • Bridlington1
    Bridlington1 Posts: 3,591 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    I can't receive them either. According to downdetector TSB are currently suffering some technical issues

    This has happened with most of the banks I have used and is usually resolved after a few hours, a day at worst.
  • Eco_Miser
    Eco_Miser Posts: 4,820 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Yes, I couldn't receive them yesterday (not tried today).
    On a previous occasion I got a bunch of OTP texts about an hour later, but this time, still nothing.
    Eco Miser
    Saving money for well over half a century
  • kmb500
    kmb500 Posts: 656 Forumite
    Eighth Anniversary 500 Posts Name Dropper
    thanks for the answers, it was working again yesterday so all sorted out.
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