Back up software for Motorola Mobile

MouldyOldDough

My motorola phone needs a replacement battery - the present one is "bulging" / knackered

How do I ensure that all of my data is backed up - to my PC ?

When plugged in via USB - I can see the phone icon in file explorer - but cant do anything with it

I believe that there is / used to  be some software that I could use to back it up ?

I can't locate it - any help please

Ayr_Rage

As it is Android, back up using Google One.

For photos and documents stored on the phone, just connect to a PC and select the option to explore the files when it connects, copy them to your PC as required.

Photos may already be syncing with Google Photos depending on what you have set up, but I also transfer them to my PC and then to a standalone backup drive.

flaneurs_lobster

Is the phone signed into a Google account? If so, and the backup options are all "On" (Settings, System, Backup) then all should be backed up to the Google cloud. 

If you want to back up to a PC then instructions are here 

https://en-gb.support.motorola.com/app/answers/detail/a_id/126674/~/how-to-back-up-your-device-before-doing-a-factory-reset

MouldyOldDough

Ayr_Rage said:

As it is Android, back up using Google One.

For photos and documents stored on the phone, just connect to a PC and select the option to explore the files when it connects, copy them to your PC as required.

Photos may already be syncing with Google Photos depending on what you have set up, but I also transfer them to my PC and then to a standalone backup drive.

I prefer a manual backup 

Ayr_Rage

@MouldyOldDough which is fine until you forget to do it and consequently lose something important.

flaneurs_lobster

Ayr_Rage said:

@MouldyOldDough which is fine until you forget to do it and consequently lose something important.

MouldyOldDough said:

I prefer a manual backup 

Do both, two backups to two different destinations is always better than one.

J_B

If you use Whatsapp, make sure that's backed up regularly - my 'auto' back up is rather unreliable on my Moto

facade

MouldyOldDough said:

My motorola phone needs a replacement battery - the present one is "bulging" / knackered

How do I ensure that all of my data is backed up - to my PC ?

When plugged in via USB - I can see the phone icon in file explorer - but cant do anything with it

I believe that there is / used to  be some software that I could use to back it up ?

I can't locate it - any help please

On the 'phone, you have to open up settings, then connected devices, then USB, and tell it you want file transfer, it defaults to "charging"

GDB2222

J_B said:

If you use Whatsapp, make sure that's backed up regularly - my 'auto' back up is rather unreliable on my Moto

Can I ask why? If I lost all my old WhatsApp messages, it wouldn’t be a problem.

MouldyOldDough

GDB2222 said:

J_B said:

If you use Whatsapp, make sure that's backed up regularly - my 'auto' plan back up is rather unreliable on my Moto

Can I ask why? If I lost all my old WhatsApp messages, it wouldn’t be a problem.

I don't use /never will use whatsup

J_B

GDB2222 said:

J_B said:

If you use Whatsapp, make sure that's backed up regularly - my 'auto' back up is rather unreliable on my Moto

Can I ask why? If I lost all my old WhatsApp messages, it wouldn’t be a problem.

Well, the thread is about the concern about losing stuff off your phone when the OP replaces the battery, so thought I'd give the heads up to everyone.

The messages are/were important to me.