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SSE dispute
Hi all, I have a ongoing Ombudsman complaint against SSE for a no turn up smart meter installation and a complete lack of customer service. I have just been offered £75 to go away plus £30 for missing the meter appointment. Has anyone else had this offer and refused it and taken them all the way with the ombudsman. Just wondered what the outcome could be. Many thanks
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Comments
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Fantastic offer - take it and move onNever pay on an estimated bill. Always read and understand your bill1
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I had a completely different complaint regarding time-wasting and unnecessary frustration. This is in line with the second offer they made and felt fair to me.1
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If you need a thure opinion that seems fair based on my dealings with the ombudsman service.1
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