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Seller not responding to any queries

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I am Interested in an item but the seller is not responding to any queries regarding item. He is also a newbie as he has zero feedback. Shall I walk  away? The price seems to be too good to be true. Thanks

Comments

  • MikeJXE
    MikeJXE Posts: 3,856 Forumite
    1,000 Posts Third Anniversary Name Dropper
    To good to me true

    Then it probably is so

    yes walk away 
  • lisyloo
    lisyloo Posts: 30,077 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Obvious answer is walk away.
    I bought a fitness band cheap off ebay. Turned out to be a fake.
    Got my money back from ebay.
    A genuine seller should answer your questions OR mark themselves as away.
  • soolin
    soolin Posts: 74,166 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    If you need answers to a question before you decide whether to go ahead or not and seller isn't responding then I can't see you have any choice than to walk away.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Belenus
    Belenus Posts: 2,758 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    edited 15 March 2023 at 7:21PM
    How much time have you given the seller to respond? Not everyone lives on their phone or laptop.

    A few years ago I listed an item at about 7:00 pm on a Sunday and turned my laptop off for the evening.

    The next morning I turned my laptop back on at about 11:00 am Monday morning to find several messages from one individual. The first one from about 10:00pm asking a question, the answer to which was in the listing.

    That initial message was followed by several increasingly irate chasing messages overnight and a final message at about 9:00 am Monday morning saying something like 'Unfollowed, if you can't be bothered replying I'm not buying'. 

    I did not respond and just blocked the sender. The item sold well a week later.
    A man walked into a car showroom.
    He said to the salesman, “My wife would like to talk to you about the Volkswagen Golf in the showroom window.”
    Salesman said, “We haven't got a Volkswagen Golf in the showroom window.”
    The man replied, “You have now mate".
  • Pollycat
    Pollycat Posts: 35,801 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    I've been in the identical situation.
    Saw an item that I was interested in - auction.

    I messaged the seller to ask a couple of basic questions as there was minimal information in the listing.
    Zero feedback.
    Zero response.

    Item now removed from my watchlist.


  • GadgetGuru
    GadgetGuru Posts: 864 Forumite
    Tenth Anniversary 500 Posts Name Dropper Combo Breaker
    I once had a buyer place an offer and send a question at 2am. 
    At 5am he cancelled his offer because I hadn't replied to his query!!!! lol

    I generally expect to have an answer to any questions I may send to a seller within 24 hours. 
    Personally, I respond to questions as quickly as I possible can - sometimes within minutes, the longest would be 3 hours or so.

    If you have not had a response for several days, especially after sending a couple of messages, then I would walk away and find another seller. 
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