We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
British Gas replacing my gas meter
My smart gas meter stopped updating sometime in January, and by that I mean the meter itself, not the monitor. I reported it to BG and was told it was a temporary issue and it would restart within few days. It didn't. I mentioned it to the BG engineer during the annual boiler service, and he said it was faulty and to report it. I did so, and was given the run around for several weeks, " ...it's not faulty", ...." it will update automatically". It took an official complaint last week to get BG to finally accept the meter was faulty, and it is being replaced with a standard meter on Friday. I understand there are no smart meters available in my area and it will be swapped back at a later stage.
Can anyone in the know tell me how will my next gas bill should be calculated ? Both I and BG have photographic evidence of the meter reading as it stands. I am willing to pay for gas consumed, but how will we establish that ?
Thanks
Andrew
Can anyone in the know tell me how will my next gas bill should be calculated ? Both I and BG have photographic evidence of the meter reading as it stands. I am willing to pay for gas consumed, but how will we establish that ?
Thanks
Andrew
0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.9K Banking & Borrowing
- 254.3K Reduce Debt & Boost Income
- 455.2K Spending & Discounts
- 246.9K Work, Benefits & Business
- 603.5K Mortgages, Homes & Bills
- 178.3K Life & Family
- 261K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards